Tina is great. This is a staff and a place that keeps its promises.read more

Reasonably priced apartments that are clean & roomy. Student and working person units from 1-3…read morebedroom. Many student units include most utilities and many non-student units include water, trash & internet. Looked at several of their locations and the prices are hard to beat. Great office staff, quick maintenance, easy to work with and know their business!! If you are looking for new & fancy, look elsewhere but if you are looking for clean & affordable this is the place to call!! Rented here 2 years & was very stress free!

This is the most unprofessional housing agency I've ever experienced in my life. My roommates and I…read moreare college students at Eastern Illinois University and she made the living experience the most unpleasant thing I've experienced in Charleston thus far. The landlord would do things like come into our residence unannounced, let other tenants make a pig stay of the apartment complex outside, and have pets which were not allowed. Our apartment was left clean with no damage, we had a perfect check out yet she refused to give us our security deposit back. She takes advantage of college students and I do not recommend anyone to do business with her.

From the owner: Specialties Apartments for College Students…read moreProducts 1-4 Bedroom Apartments, 1-2 Bathroom Apartments Services Recently Remodeled, Wi-Fi, Cable, Electricity, Water, Trash Service, Close to Eastern Illinois Campus Locations Notes Located on the corner of First and Grant, across the street from O'Brien Stadium.

Sucks when you don't have a car and have to walk to their office, thought the ladies at the front…read moredesk are always super nice and in a cheerful mood. Only thing is I called for a problem with a leaking roof and no one ever came... glad it was only a downpour when I called.

Building is nothing special. Management did take care of bug spraying when roaches were reported…read moreand they did fix the air conditioner (it was only out for a couple of days). Management does have their problems though. This includes threatening tenants with fines for not having additional contracts completed after moving in. They may have policies that these additional contracts and paperwork are what they do as part of their business, but not having these presented before the original sign up and move in is abnormal and I believe legally questionable. Utility billing has also been less than clear. In our case the tenant is not billed by the actual utility company but by the management. I do not know if this is a case for all units/properties, but it is weird and there is no actual proof/evidence we are getting the monthly "utility credit" we were promised at sign up.

From the owner: Nicest, fully furnished apartments in Charleston, IL. Super spacious floor plans, modern design,…read morecozy apartments that feel like home! On 4th Street, 3 blocks from campus. Wi-fi, cable, parking and trash included in rent. 24-hour rec & hot tub rooms. Free tanning in the office. Security cameras on-site and security systems in every apartment. We roommate match! 24-hour emergency maintenance & owners oversee all maintenance requests. Underground parking available.

I would like to say that I moved to Mattoon I'll in 2021 to Coles crossings.I have never seen such…read moremgmt that goes out of there way to help.KENNY is just such a nice person he reminds me of my late brother always there to help.I moved into a 2nd floor apt 3bdrms with in 60 days I was having major surgery with complications.The entire community helped especially the fire department. When I came home I could not ambulate up the stairs the fire department got me there. Then Kenny came to see us and presented us with a situation that we were perfect fit for. So we took him up on his offer and move downstairs to the medical unit three bedrooms first floor lived there for two and a half three years. My snow was always taken care of sidewalks were always salted if I had a water leak it was taken care of if my washer broke down it was taken care of if it was not fixable it was replaceable Kenny was right on top of it. You really can't ask for much more from the management point of view not nowadays.The prop is well taken care of, if you have a situation you know where you need to go to management Kenny is always there and is always willing to work out a situation with you. I don't know maybe I just felt at home and it was hard for me to feel at home because of the tragedy that occurred before I moved there but everybody the neighbors Kenny everybody was so pleasant to be around a nice place to raise your kids. ...wk

Coles Crossing was a lovely place to live when we moved in a few years ago. Now the place is…read morefalling apart. The roofs need to be replaced, however, instead of replacing them they just put blue tarps over the damaged areas. Stairways are rusted and boards are falling apart. Some ceilings have water damage. They seriously need to work on maintenance issues. It is nice having a pool.