The worst customer service I have encountered in quite a while. My order was forgotten and only…read moregot shipped once I chased - weeks later. No apology or any effort to compensate for their error. I had to ask for a refund on next day delivery. I had a query on the packaging and after several emails, the response I received from customer services was unsympathetic and abrasive - basically they said the issue was my fault. I have written to the MD and have received no reply whatsoever. Basically, they act as if they don't care. The products are expensive - suggest you spend your pennies more wisely than I did with a company that looks after its customers better.

Discovered Pecksniff's whilst staying in a London hotel as they were the toiletries given as…read moregratis! Just loved the calm range. Ordered the body lotion and shower gel 3 days ago and they've just arrived! Considering Xmas post amazing!! Wonderful calming scent and came with 3 gratis testers of perfume. Argentum is just gorgeous, sensual and luxurious!! Can't wait to use all my products. Will be buying from you again. Thank you so much for brilliant service and wonderful products! Happy Xmas! Ginny Walton x

Wickle has two stores in Lewes, one on the High Street, and one in the Needlemakers. Their store…read morein the Needlemakers sells menswear, but in spite of that it's probably my favourite of the two because some of the clothes are pretty cool. Amongst other things they sell flat caps, fedoras, beautiful butter soft brown leather journals and coin purses (£21.20). They also sell boys-y things like old fashioned mess tins and constructable cardboard dinosaurs. There is some cross over of stock from the high street store, for example with their own brand scents (£29.50) which come very tastefully packaged in plain glass bottles, save for a coloured button denoting which of their four scents is inside. They also sell interesting old fashioned notebooks at both stores. The high street store is larger, and has a café at the back, although it is also more twee. It stocks women's and children's clothes and accessories aimed at the mummies of Lewes. Saying that they do have some lovely things, and the cakes are very tasty. They certainly don't go in for the minimalism of other nearby shops like Flint and Adamczewski, and as a result it's a good place to go for a rummage if you are gift shopping.

Wickle is the best store in Lewes and I wish they had one Brighton. They have so much lovely stuff…read morethat it's all a little crammed in but it looks great in an abundant sort of way. As you go in they have fantastic wool blankets, jewellery, perfume, hats and scarves. Then they have two or three rails of fabulous women's clothes-all from ethical brands, all reasonable prices and all that great style on the go, chic comfort look that I love. Then you hit toys and kitchenalia- cake stands, milk jugs, wooden letters to decorate, soft toys and kid's clothes. Finally, at the back a big finale of white wooden tables-a cafe! Genius.

Flint at Home is the sister shop to Flint down the road. This is shop is much warmer in feel…read morethough, with beautiful wooden floors and a nicer balance between the beachy shabby chic look and minimalism. They sell small collections of home decor items like candles, cushions in muted antique rose patterns, simple stoneware mugs, as well as some furniture and lots of design books. It's all quite expensive but very good quality. I can't afford much here but I go and look for inspiration- I love the color of the walls in the shop- a fabulous grey/pale blue.

This branch of Flint now houses both Flint at Home (the housewares) and the Flint clothing…read morecollection. The housewares are on the ground floor, the clothing upstairs. On the ground floor they have lots of coffee table books, a few cosmetics by REN and fragrances by Miller Harris, some nice vases and ornaments, embroidered cushions and flowers. Everything is in pale colours, whites, greys, pale blues and creams, and there is lots of unfinished wood. Upstairs the clothing has a similar feel, pale neutral shades by designers such as Margaret Howell. I couldn't afford to shop here, a plain linen scarf will set you back a good £70, but I suppose the aesthetic is fairly pleasant in a sophisticated but unstuffy kind of way. Unfortunately I tend feel a bit uncomfortable when I go in because the shop lady stares at me a bit, and says hello like she doesn't really mean it.

A small shop in the Arndale centre. Has a very good range of perfume, aftershave and gift sets…read more Does some good offers and it is sometimes cheaper than boots. Staff are helpful.