This hotel is the epitome of luxury service. The rooms were exquisite with morning service as well…read moreas evening turn down service. In addition, there was a complementary bellboy cart that came around early evening, offering bars of chocolate. The towel, warmer, the luxury bath products, having a soaker tub along with a shower, and the views of the Christmas lights Made our stay here fabulous. Breakfast was included for our group and it was served on the second floor, dining area with table service, full buffet, as well as a full array of breakfast menu products. I would totally stay here again for the service, the luxury, the location, And everything in between.

If you want a luxurious hotel that's right by the main Zurich train station, right in the center of…read moreeverything.... Then this is a great choice in Zurich! It's literally across the street from the main central train station. Just roll your luggage right in. When you check out the Hotel Bellman can tell you which track to go to and the shortest way. You're paying a bit for the convenience, but it's a beautiful classic hotel and they have an outstanding "made to order" breakfast with a menu. Definitely try to compare the price of your room by booking directly through the hotel online and by checking other online booking services; there is frequently a decent discount or even upgrade (also sometimes if you book multiple nights) directly through the hotel booking portal. The rooms are comfortable and plush. They use a lot of velvet. I love the fact that they give little gifts;the last time I stayed here they included a little item in a gift box with the room. There's a very small but decent "boutique gym" in the hotel; you are fine as long as no one else comes in as it's quite small. The lobby reception is great and the staff is very professional. There's always somewhere open (nearly 24 hours) as you are right by the train station, and they also have a lovely little bar/ café in the hotel; you can sit outside as well. The nice thing about Zurich is the area around the train station isn't sketchy like "Rue de Berne" near Geneva station or in front of the Gare de Lausanne. Zürich's main station is clean and well organized; the Bahnhofstrasse next to the hotel is the grandest and most opulent high end shopping street in Zurich... the really over the top part is a bit further down and it stretches over a kilometer. I really can't fault this hotel other than it's a bit expensive, but most hotels in Zurich are. For the price, you are saving on a cab or extra train ticket as you literally can hop right onto the train across the street and get to the airport or almost anywhere in Switzerland and abroad. All from the incredible Zürich train station. So this is a wonderful stop to take and a hotel for travelers looking for a peaceful respite without venturing far from the station.

Huge airport,friendly crew around,lots of shops and restaurants inside,smoking lounge is available…read more There's a robot that roams around to clean the floor. Wifi is available but passengers need to scan their passports in a kiosh to get a code to use the free wifi. Wash rooms are immaculately clean.Systematic and organized

Simple and easy check in at airline counter with awesome assistance. The assistance counter was…read morecomfortable and helpful...especially since they were able to communicate well in English and were friendly. They provided an electric cart and wheelchair service. Additionally, the service included a door to door van service to the plane. So comfortable and without stress. Thank you!

Very disappointing stay at the Kameha Grand during the Zurich portion of our trip this summer…read more Garage close by, so parking is easy. Staff was nice, but not overly helpful for travelers trying to figure out things like the local train schedule. Train station closer-by, easy walk. Rooms were just OK. Cutesy little safe handles on all the doors. Not located in the best part of the city, but safe. Our main criticism of the hotel (like the review of the restaurant there) is that they allow smoking in the building. We get it, in Europe smoking is much more of a thing than in the U.S., but the Kameha Grand was the only hotel we visited in two weeks that allowed smoking indoors. The hotel would claim "it's only a section in the restaurant." That may well be, but it's like the early attempts to segregate non-smokers in U.S. restaurants into a different section, no walls, no fans, no filtration system, just a separate area. That's the Kameha Grand. Apparently management is obvious to the spread of cigarette smoke throughout the building. It smelled like a casino with no ventilation. For the price, you have to do better than that. If you're a heavy smoker, Kameha Grand is your kind of place. For a non-smoker, we cannot recommend you stay there.

We booked this the day of as our original accommodations fell through. The hotel is close to the…read moreairport. The interior is a bit funky, but it was a comfortable stay. It had everything we needed for a much needed night of sleep.

Yelp Review 2026 #46:…read more I enjoyed my stay at Ruby Mimi while I was in Zürich. It's a 5-6 minute walk to/ from Zürich Hauptbanhof which was very convenient since I used the train a lot (from the airport and to get to other cantons). It's within walking distance from shopping, restaurants, cafes, bars, grocery stores, and landmarks. Zürich is known for being the most expensive place to visit. Hotels can run from $100-1000+ a night. This hotel is mid-range. They have a bar and a restaurant at the lobby. 24/7 front desk, luggage storage if you want to walk around before checking in or after checking out. Public transportation is nearby. So, it's close enough to everything but hidden enough so, it's still quiet. My room had a view of Lake Zürich and the bridge, and a government building. It was spacious with all the amenities except for a fridge. The bathroom has glass walls and you can draw the curtains from outside for privacy. The toiletries smelled nice. The towels don't have that "hotel smell" that I hate. There's a cinema the plays movies all day with a schedule posted on the door. They have vending machines, free tea and coffee...next to an ironing board which was odd. You can rent an umbrella if you need one for a rainy day. The exterior is nice. People were taking pictures.

Stayed here for 2 nights as an extension for our Viking Cruise. The hotel is a great location with…read morebeautiful views of the mountains and the lake. The rooms are amazing.. clean, comfortable, large. The bathroom is luxury- heated towel bar, beautiful walk in shower. The beds are very comfortable. Very quiet hotel, atmosphere is lovely. They have the best Eiskaffee at the bar. Location is walking distance of all the shops, and sites.

We stayed here for two nights while on an extension after a AMA Waterways cruise. The hotel has a…read moregreat location and is across the street from Lake Lucerne. The breakfast was included with the room and was very good! I'll definitely stay here again.

Yelp has the wrong address for this place. It's located at Tessinerplatz 9, across the street from…read moreEnge Station. I stayed here for eight nights and would definitely stay again. Thanks to Pascal & David for wonderful front desk service! The location is very convenient from the airport. Take train S2 or S24 to Enge and cross the street to the hotel. It's only 15 minutes. These are Swiss trains, so they are clean and on time. It's walking distance from Old Town and many tourist destinations, though not right in the middle of them, so it's quite peaceful. I enjoyed a delicious breakfast (included in the room charge) each morning, complete with coffee, scrambled eggs, bacon, and an array of pastries, breads, cured meats, cheeses, juices, cereals, and fruit. I think there was even champagne, though I never partook. Breakfast is served from 6:30-10:30am M-F and 7-11am S-Su. It's great that breakfast hours span the entire time one could conceivably want to eat breakfast. The Enge station has a convenience store, a bakery, a pretzel store, a Sprungli (chocolate shop), a Chinese restaurant and a McDonald's that's open almost 24 hours, for when you have jetlag and the munchies. There's also a convenience store and Starbucks right next to the hotel. Other than that though, there's not a ton in the neighborhood. I did have an issue with the shower. The water was either scalding hot or icy cold. It took a lot of adjusting to get the shower to be warm, and then sometimes the water would suddenly get really hot or really cold again.

This hotel is really great. Checked -in on June 10th and checked out on June 14th. Very clean hotel…read moreand location is very good. Located next to the FIFA museum and right across Zurich Enge station. 2 tram lines stops right in front of hotel. 17 minutes by train from Zurich airport and 7-10 minutes by tram to Zurich main train station (HB). Small grocery store (Coop) on the right side and another (Migros) across by the train station. Starbucks and McDonalds nearby. Staff are very polite and helpful. They also have a cellphone with internet connection that you can take with you when you go sight seeing. Yes, food in their restaurant is on the pricey side but serving is huge and quality is also good. Japanese tepanyaki restaurant next to Hotel is alsvery good as well. I had the best sleep in this hotel. Will definitely stay in this hotel again.

Well, for a train station, I thought this was an amazing logistical masterpiece. There were close…read moreto 45 tracks, each designed for a specific area, with trains going back n forth all on time. This is the main station at Zurich and u can get anywhere from this station. There were plenty of signs to navigate thru. They had kiosks throughout the station to purchase tickets and passes, although it can be very confusing the very first time. There were ticket offices and service centers to assist travelers with any travel needs. The station is full of restaurants..... fast food and sit down, cafes and bakeries. You name it!! There were numerous shopping stores, from clothing to electronics to souvenirs to travel stuff etc. If u need help, just ask anybody and they will be more than happy to guide u to the right place.

This is where you can take a train directly from Zurich Airport to wherever you want to go in…read moreSwitzerland. Getting a ticket from the vending machines was a little challenging for me as I was still jet lagged and confused. The ride from airport to Zurich Main Station downtown was uneventful. At least I made it there with no issue. But I wish there are more instructions and directions for tourists like me.

First stayed at a Citizen M in Amsterdam and loved it!…read more When our hotel in Zurich was unexpectedly cancelled while we were on vacation, we looked on line for something close to the train station with air conditioning. Citizen M popped up. Logged into my Bonvoy/Marriot app. Booked a room. Set for a great 2 night stay on the last leg of an extended European holiday. Arrived at the Citizen M, tired and very, very thirsty. Nice to be greeted with a warm smile and a cold, refreshing glass of fruit infused water. Just what the doctor ordered to stay hydrated. Checked in and able to choose a high floor with a courtyard view. Room was so nice and quiet. Perfect for a long siesta before exploring Zürich. The front desk attendants were so nice. Helped us with restaurant recommendations. Love the glass bottles that can be filled with cold still or sparkling water. Forgot something at home? Just ask! They have dental kits, shaving soap, razors, pens, slippers and more. And after you check out, your room card doubles as a luggage tag. So clever. The location was so convenient. Thanks for another great stay at Citizen M Zürich.