Responded quickly to my call. Was on time. Quickly provided a proposal. Did not charge anything…read moreover the agreed upon proposal. Did not leave a mess behind.

From the owner: Electrical contractor - residential, commercial and industrial work.read more

Had some electrical updates done around the house, and the whole process was smooth from start to…read morefinish. Everything was handled efficiently and with clear attention to detail. The communication was excellent -- easy to reach, quick responses, and everything was explained in a way that made sense. The work was completed right on schedule, and the results were clean and professional. One thing I really appreciated was the option for a virtual consult -- it made things move much faster and helped set clear expectations. Definitely felt like I was in good hands. Would absolutely reach out again for future projects.

It is not easy to find a reliable electrician. Much less one that provides free "virtual" estimates…read more(over video conference), fixed price quotes, and fast responses. I also really liked that I could schedule online on Jon's website to make it easier to align my schedule with his availability on my own time. In short, excellent customer service up front and through the whole process start to finish. He might not be the cheapest, and definitely not the most expensive, but it is reasonable and he provides fixed-pricing which he sticks to as long as scope doesn't change. He also pulls all necessary permits and has passed all inspections with flying colors. Jon has now completed two projects for us. About 6 months ago, he installed new bathroom fans in 4 bathrooms and he recently installed an Electric Vehicle charger in our garage (along with a 60 AMP breaker to support it). I received a word-of-mouth recommendation from my neighbors who had Jon perform a much larger project which included significant re-wiring of their entire house, as well as a new breaker panel among other items. Another neighbor had Jon install a bathroom fan as well as some other work. They could not say enough good things about him and they were 100% right. I have nothing but praise for his work quality. I am one of those customers that likes to do a lot of research up front before I buy items for my house. Jon was patient during my bathroom fan researching as well as my EV charger purchasing and provided me his input as-needed. He let me buy my own fans and charger to ensure I got the items that I wanted. Along with all the excellent electrical work that he performed, he also makes sure to check in with the homeowners if there are unexpected decisions that need to be made during his process and he does not push "the expensive option". There were some moments where he had to cut into drywall and he warned me up front that he does not fix drywall (no electrician does). A big bonus goes to his patience, not just with homeowners, but with my kids too. One of my kiddos had a ton of questions and Jon took the time to talk to him and explain how everything worked and some of the fundamentals of electricity (and safety around electricity). Attaching a few photos of the EV Charger. The Bathroom fans just look like bathroom fans (not interesting).

I had Mike from SOS electric in my home this morning to do some work for us. I overslept and he…read morewoke me up at 8:00 letting me know the electricity was going to be off. He even waited until I made a cup of coffee before he started ! Bless his heart. Mike was very courteous, professional, He truly knows what he's doing. He had found two breakers in our breaker box in the home that had at one point sparked and caused heat damage to the inside of our breaker box. He replaced those two large breakers, then he also made sure every fire alarm in the house was replaced with a new 10-year battery alarm!! I don't like headaches and that saved me a big five of them!! lol I thought the company has got a great technician with this guy. Then I found out he was the owner! Most owners of companies don't act like they are service technicians! I had no idea and was very impressed with the way he conducted himself, and in doing his business. So people I'm telling you if you needrespectful, knowledgeable, trustworthy, excellent technician /owner for electrical work or for small appliances. Just call Mike you won't regret it!! Tressie Kelly

This company is amazing!! I had them install two ceiling fans. One in each of the bedrooms, Mark…read morethe technician was awesome! Very professional,very knowledgeable and very efficient and actually went above and beyond my expectations!!! Mike is also very professional, knowledgeable and took the time to answer any and all if my questions. I would recommend this company to anyone who needs electrical work done. I am definitely calling them for future projects.

The guy ripped me off. I spoke with him by phone and he said it sounded like bad wiring. He sends…read moresomeone to the house who says it's just needs a new led fixture. I hadn't bought it because he said he thought it was wiring. He charged me $175.00 for 10 minutes and left a hanging bulb in the place of the fixture. I asked him if I get the new fixture do I call him back and he said they would come back for another $175.00. I asked if the first 175.00 could be the free estimate and he said no they estimate over the phone!! The guy told me it was wiring and it wasnt! How can you estimate over the phone? Guy tried to charge me $350.00 to change a light fixture!! I called another electrician who couldnt believe the price Ferris was charging. This electrician came changed the fixture for $95.00 per hour. It took 10 minutes tops.

I contacted Jim and informed him of the work that needed to be done (converting switched light from…read moreoutlet to ceiling light in 2 rooms and convert a chandelier to a fan) and he gave me a quote via text site unseen. He gave me days the work could be done and never communicated a time when someone would show up. The day of the scheduled service I received a call half our before the electrician showed up indicating what time he was arriving, which intersected with when I had to drop my child off at daycare. I received a call from the electrician at 8:18am stating he arrived and was waiting for me. I arrived 10 minutes later and the electrician, Mike, reviewed the work and called Jim. Mike communicated to me "Jim is upset that you're half an hour late and there is more work here than initially discussed. Because of this we aren't doing the work." Instead of contacting me directly, which he had my number, chose to have his worker relay the message. He is blaming me, the customer, for his poor business practices.

I was referred to Daniel Coelho to fix my circuit breaker by the Elder Affairs. I was very…read moredisappointed with him because he did the work and the inspector from the city of Springfield came and inspected the work and the inspection failed. I called and text him multiple time to fix the problem and he ignored my calls and texts. 9 months passed and I had to get another electrician to complete the work. I would not hire him again and would not recommend him to my friends or family.

From the owner: We also offer virtual calls & text messaging services for those easy DYI fixes…read more We install, maintain, and repair electrical power, communications, lighting, and control systems in homes, businesses, and factories.

Scott did a great job! Came in under budget and saved me a lot of money. I would recommend Scott…read moreany time. Fast work, under budget, extremely knowledgeable and friendly to say the least.

Our contractor recommended Scott Southworth Electric of Hampden MA, an electrician that is NOT a…read morestraight shooter. I had several electricians quote the job and went with our contractor's recommendation.Scott quoted, then when we suggested Scott look at another electrician's quote, Scott told me yes its a better way. He looked me in the eye and said to my face that it would significantly save me on both material and labor. (about 30 feet of Romex 220 copper wire, very expensive per foot) I contracted Scott without getting a re-quote (my mistake) and when it came time to pay there was no additional discount. Very slimy. Scott Southworth basically took another electrician's idea for the job, plus the contractor's and my recommendation for savings, and KEPT it as his additional profit! Very scummy! He tried to justify it by telling me how much gas prices are up, and how he has to pay his insurance. I told him thats bull, we all have these expenses. Very disappointed. He cannot be trusted. I will NEVER use Scott Southworth Electric again and would warn everyone about his very unscrupulous BAD Business. If I could rate with NO Stars I would.

The online process to request service was very easy and convenient. You are able to explain what…read morework you want done along with a date you would like to have them come to assess the job. I obtained what I assume is an automated response indicating they would be in touch. When I hadn't heard from them by the date I had requested I called, unsure at that point if they just planned to come or if my request was lost. The women I spoke with indicated the person who assesses jobs was out of the office but was expected to return between 12 and 1. She said she would speak with him and call me back that afternoon. Based on our conversation I thought we were targeting him to come the next day. I haven't heard anything further. My rating is based on this interaction. I think if the job was something they didn't want to do, too small, or couldn't do I should have been told that and not just left hanging.

Workmanship was less than satisfactory, should have known the quality I was sacrificing for the low…read moreprice they offered! Owner sent two unlicensed apprentices To my home rather than an actual licensed electrician. Better luck next time I guess

Shelby Langevin replaced the hood above my kitchen stove this morning. She was professional,…read morefriendly and competent. I am pleased with her work. In fact, we talked about 3 other projects that need to be addressed. I feel lucky knowing that I can call m Electrical Experts for my future electrical home projects. thank you

From the moment I made the call and got the live voice of Samantha, I knew I was in good luck! We…read morehad no heat. My Nest thermometer died in the wall. I told Samantha this and she stated they knew the Nest thermometer and could be of help. She said a licensed electrician and fully supplied truck would be to my house around 2:00pm this afternoon. Electricians, RJ and Shelly arrived on time, diagnosed the issue, fixed the issue and were gone in 45 minutes. Great people, hard workin electricians and a happy home owner with heat, thanks so much!