So I went to purchase the BOGO zax snack and was told they no longer allowed the coupon. The owner is apart of the franchise but can choose to make these decisions. I believe it as indecent and wrong. Not only do I use the coupon I purchase other items. The other Zaxby's location in Conyers has been on TikTok for there deplorable conditions. We saw roaches any bug known to man so we chose only to go to Sigman rd. A whataburger is being built next door which will be 24 hrs . I don't know if Zaxby's are nervous or what but mark your days. I have always given this location good reviews on quality food and service one instance they shattered that read more

Ordered a salad and got a bowl of left overs with half eaten bread. Literally, the bread looked like it was half eaten already. Got a spicy chicken sandwich and when I took a bite of it I had to spit it out due to it not being fully cooked a felt like an eating an eraser. They fixed the salad but I asked for a refund on the sandwich due to not wanting to try my luck again on a fried sandwich again. Avoid this location if you value your health. Spend your hard earned money someplace that you can actually eat your food. read more

FRIENDLY staff ! Good is ALWAYS hot and delicious! The restaurant is ALWAYS clean ! Never had a issue with my order or any of the staff ! Only complaint read more

Zaxbys - Front Cashier - Fast Food Near Me - Conyers, Georgia

Zaxby's is a popular fast-casual restaurant chain known for its flavorful chicken dishes and Southern-style comfort food. The menu features a variety of options, from hand-breaded chicken tenders and wings to sandwiches, salads, and crinkle-cut fries. One of the standout qualities of Zaxby's is its signature Zax Sauce, which adds a unique flavor to many of their meals. The atmosphere is casual and welcoming, making it a great spot for families, friends, or anyone craving a quick yet satisfying meal. With its emphasis on quality ingredients and a laid-back dining experience, Zaxby's has earned a loyal following across many regions. the service is very great also read more

Horrible service I went yesterday night and was treated poorly, and food was very bad compared to other locations I've visited I will not be returning to this location read more

location used to be top notch years ago now it depends on the shift. night shift high schoolers are terrible and do not care constantly have to ask to remake my food every time. quality does not match prices. read more

Food was great , didn't take long was not a line great customer service food place clean located on Salem Rd

Every time I try to give Zaxby's a chance it fails me! Today my boyfriend and I ordered a wings and thing and a Cobb Salad. His wings and things was ok...chicken was a little tough to me and the fries were warm semi cold. My salad was a bed full of lettuce, tons of tomatoes, fried onions, huge cucumbers, soggy bread, hard chicken and no eggs. I don't have the energy to turn around and go back! I'm done with Zaxby's! read more

Got a salad last night- I've never had a worse meal from Zaxby's in all my years as a customer. The grilled chicken Cobb zalad the breast was not cut up (slice lines only; the meat was stringy and tough), the cucumbers very chunky, and tomatoes super side and not cut up. I did not go back because the line was long. Don't they no I'll be back during this pandemic. Sorry Zaxby's. read more

I went in this restaurant today due to drive through being backed up. Upon entering the restaurant there was one person in front of me ordering. I ordered a Cobb salad and cheddar bites. 7 people came in after me and left before me, I asked if my cheddar bites were the hold up because I would just take my salad if they were. I was told the cheddar bites had 1 minute 30 seconds left to cook. I desired to wait. 2 minutes later my cheddar bites came up. I waited another minute and then asked about my order. Now the hold up was the salad it wasn't ready. I know their shift maybe hours, but I only get 30 minutes for lunch. I asked for my money back. While waiting for a manager to give me a refund my order came up. Even though I left hungry. I made the right decision. 4 cooks in the back none had on masks. 5 workers in the front including the manager all had on masks. ALL 5 had the masks pulled down under their chin or under their nose. read more

This didn't start off well my food took nearly 20 mins to come out and it was not busy at all & the food wasn't even hot and they put 2 tenders on my sandwich. The cashier was extremely nice and she offer to replace and I just wanted a refund. The mgr came and she apologized and offer me a hot sandwich as well. The customer service is good but the ppl in the back have no urgency. The mgr handle everything well. read more

I have been to this location in Conyers (near the hospital and Publix) several times hoping that the food would get better. It never did. Any advertised picture of Zaxby's food is a far cry from what it looks like and tastes like in person. I would rather eat a peanut and jelly sandwich. read more

Update: I decided to give Zaxbys another Chance (some gave me a giftcard) My orders,have been correct each time and I don't leave the drive thru without making sure its correct. I have them 4/5 only because the food could be a little hotter, other than that it has been a good experience. I am going to believe my previous SEveral bad experiences has been due to a shortage in staff and constant new hires. I love their little nibblers (plain) lol read more

The boneless wings and things are my favorite. They now have the Coca-Cola fountain machine (100+ flavors). The fried mushrooms and fried pickles are also pretty good too. read more

Zaxbys - Fast Food Near Me - Conyers, Georgia

1st time here & the wings definitely lived up to the hype. Let's talk about the wings and french fries. These are not your average wings and fries from your normal chicken spot. The wings are very tasty topped off in whatever sauce you choose, and the fries are crunchy & seasoned very well also. read more

Every single time I go to this Zaxby's my order is wrong. Not to mention they are always out of wings when I go and if it's not wings it's sweet tea. Last time I went they were out of zax sauce.. how does that even happen? My food has never been correct not even one time. I've had to start checking it every time before I go and it's always wrong. Also the fries are so bland and have no seasoning whatsoever. This is the worst Zaxby's. read more

Slow as hell Sometimes the service is good but most of the times no. Sometimes the food here is super salty. read more

We have tried this Zaxby's multiple times and always have a bad experience. Our tenders and boneless wings are overcooked while our fries are undercooked with no seasoning, even when we've specifically asked for extra seasoning. One employee even argued with me about my drink being incorrect, telling me that the sweet tea she handed me was actually the coke zero I ordered. The drive through staff is never friendly. We will not be back. read more

The food was fine even though I didn't get the dressings that I paid for. Also, apparently if you order from the drive thru.. it pisses the girl working it off... and she throws it at you and rolls her eyes... literally attitude the entire time. I don't expect my butt kissed, but you're in the food industry and you work in customer service. Take your crap attitude elsewhere, because you won't go far. read more

Went here asked for a buffalo tenders platter with a sweet tea and cookies and they didn't have any cookies or sweet tea. Finally get to the window and they take 15 minutes to hand me cold food. I didn't have any coleslaw and it look like someone put they fingers in my toast that wasn't even toasted and my fries were smashed. read more

This place is hidden over by Lowe's so I never knew it was even there until I took a different route home one night over by Lowe's and saw it so I decided to give it a shot and I must say whenever I want Zaxbys I'm coming here, my food was awesome which is hit or miss at other locations I've previously been to. I had the BBQ boneless wing combo and it was worth it! The BBQ sauce wasn't over bearing, even if it was I wouldn't care due to my love of BBQ sauce, the toast was nice and fresh and hot, the fries were also perfectly seasoned and hot, and my drink was nice and fizzy not watered down or watery, parking is spacious and the prices and fair, I'll come back here for sure! read more

Today I visited this location around 11:30am. I ordered the kickin' chicken sandwich meal and service was swift. I was so disappointed when I arrived home to find my fries were missing. I called and spoke to a really nice gentleman who offered to bring my fries to me. I was very surprised but decided to call his bluff. To my surprise, ten minutes later, Diante/Deandre handed me a bag with piping hot fries and a sincere apology! I am uber impressed at his customer service! He went above and beyond to ensure that I was satisfied today. Thank you and I will continue to visit this location!! read more

Slow service. Cold undercooked food. But bathroom and facility was clean and workers were friendly.

Very friendly staff. My order was exactly the way I ordered it and they didnt charge me for an extra sauce.

Food was fresh. I ordered inside and service was fine, but there was a hair in my food. My guess is because none of the employees working in the back preparing food were wearing hairnets. This location is just ok. read more

I love zaxbys it is so good, I really have nothing to be mad about it is amazing. Keep up the good work

I have eaten very good food at this location. There seem to be two employees who really care about quality. My order has been wrong, more often than correct. I was going online today to place a large order for a lunch and learn, at our business. I stopped dead in my tracks when I saw one of those misogynistic, homophobic rednecks in their ad. I do NOT support businesses that propagate hate & by using this family, that's exactly what you are doing, saying that's ok. read more

One of the friendliest Zaxbys I've ever been to. Greeted at the door by an employee. Our food was brought to our table. Very friendly. Food was fresh and delicious. Did not realize how far off the interstate it was. However, well worth the drive. read more