Great place all around; good environment, friendly & welcoming staff, clean equipment! Always very…read moreclean and flexible on appointment times, would recommend :D

Started here for physical therapy 2 weeks after having complete knee replacement. They have worked…read morehard to help me achieve my goals. Everyone is friendly and very knowledgeable. Would definitely come back here if I need physical therapy again and would highly recommend to all of my friends and family.

There is a lady named Ashley Neher that works here that took my daughter in at a time in me and my…read morewifes life that we struggled with addiction. She did this on the agreement that once we sought help she would give her back. My wife and i both went to rehab and have now been clean for 18 months and the whole time we have been getting help and getting our lives back she instead of doing what a counselor following by the Americas Counselors Association's code of ethics and pushing for her clients , my daughters, positive relationship with her parents since we was on what became a succesful road to recovery, she blocked us out of my daughters life and would not let us talk to or see her unless we was willing to pay a third party. My wife and I would have loved to been able to do this if we had the money. We probably would have been better prepared had we known this head counselor for this place was a liar and instead of helping us at a time in need she took advantage and took my daughter and now completley stripped her from our lives. She went to the courts and filed paperwork, without us knowing or being able to even call and ask because they say, " its a private manner." . Needless to say this snake of a woman who has a psychology degree uses it to mind fuck others and kick them while their down. so if seeking help especially anything to do with mental health this lady, the lead counselor for this bogus ass place cannot be trusted with your children especially if you are struggling in life whatsoever.

I don't know where to start with all of the good things I have to say about this practice…read more Dr Boyer is professional, personable and caring. His after surgery care is the gold standard in my book. I met dr. Lindsay once and she also was professional personable and caring when she covered for Dr Boyer on one of my visits. Their nurse amanda is outstanding at her job. She does call you back and she does try to help you out. Every time I visited the office she had a smile on her face and the tone in her voice said she was happy. The office staff is helpful courteous and fun to talk with. If you have need of their services, rest assured they will take care of you. I have no complaints.

I was very pleased with the courtesy and professional service I received from this Franklin…read morelocation of Family Physicians of Johnson County. I had called my family doctor's office near Greenwood to see if I could schedule an appointment with the doctor, but when told she was on vacation until the next week, I was referred to this location as an alternative to waiting for my doctor to return to practice. The office even went ahead and secured a visit time the next morning for me to get my congested sinus problem looked at. Located just west of the hospital in Franklin in the Professsionals building which is clearly marked with the address to identify it as being separate from the hospital, my wife dropped me off at the entrance and I was cleared through Covid protocols and soon headed back to the check in location. I identified myself and was asked to wait for just a few minutes. I was pleased that the Dr I was told who would be helping me greeted me and I was taken back to a room. Because it was quickly determined that I was basically having sinus problems and some hearing loss due to allergies, no infection was detected, one of the assistant staff walked me through using an ear cleaning procedure (Just to eliminate any possible contributors to the hearing loss) which helped. I was also told how to use inhalers properly (not like I had been taught as a kid) and given notice that I would have some prescriptions at my local pharmacy to pick up to manage my reactions to the allergies. I was in and out in a very timely manner. The prescriptions were already called in and were being filled by the time I got back to my local pharmacy. Everyone I dealt with was upbeat and helpful. I wish all clinic and hospital visits were this efficient. One of the best if not THE best check in and processing I've experienced. Despite the troubles that many places are having during the pandemic, FP of JC is a beacon of how things should work. I am already noticing improvements after just one day. No problems using the tools they suggested for ear and sinus maintenance and I got a great night's sleep. I have a follow up scheduled in 2 weeks just to be sure there are no problems lingering and no signs of infection as well. I appreciate their working to fit me into their schedule on such a short notice for something that probably wasn't critical in nature. Thanks to all the folks who helped me. For your skill and attitude, I give you five stars! Review #3807

I DO NOT RECOMMEND this place! Please check your other…read morelocal places for senior living. Call hospice and ask if they can help with other local places to check out for openings before you look at this one. Since this place was bought, it has gone downhill and is for profit only! You can't just get a standard meal rate to include 3 meals a day. Paying around $500 a month for one meal a day is absolutely ridiculous. The condition of the rooms are not kept up (picture attached) and you'll question if they are really coming around to help dust and clean. The management will yell at you if you challenge them and are not willing to take inconsideration on what's best for the resident. They are only allowing you to see your family/friend once a day for only a 2-hour period then you get kicked out. You have to get tested and wait 15 mins each time, even if you were just there less then 24 hours later. The residents NEED to see and be with their family/friends, especially for those who are much older. This place does not have the best interest in their residents! Pictures posted is the window where a resident always sat by every single day for hours - disgusting and can make someone even more sick!

From the owner: For over a century, Otterbein has remained committed to offering senior housing options centered…read morearound respect and a sense of community. Originally established in 1912 as the United Brethren Orphanage and Home for the Aged, Otterbein transitioned its focus to elder care during the 1960s. Recognizing the changing needs of seniors, Otterbein became a trailblazer in modern senior lifestyle solutions, introducing some of the nation's first Continuing Care Retirement Communities (CCRCs). As part of its expansion, Otterbein constructed independent living residences, care communities, nursing homes, and small house neighborhoods. In 2012, we joyfully commemorated our 100th anniversary, eagerly anticipating a promising future dedicated to enriching the holistic growth and quality of life for older individuals.