Jim and his team are always very responsive and are wonderful human beings. I highly recommend them…read morefor your plumbing needs in Sheridan. They are very kind and caring along with being very professional and efficient. They take very good care of my mom with her plumbing needs. I am very thankful for their services.

These people are compassionate, professional, and completely bend over backwards to help their…read morecustomers in all ways possible! I can not say enough about this business, and am so proud they serve my community, and that they went above and beyond to fix two separate back to back plumbing emergencies for me , and in the same day I called!. That's literally unheard of these days, but Christy is so caring, compassionate, and sincerely cares about her customers, and she is amazing at what she does , and how she does it. She is simply an amazing human being! The crew are professional, knowledgeable, courteous, respectful, compassionate, and extremely good at their job! Thank you Christy.. And thanks guys, for turning two near disasters into a same day fix! You're appreciated and valued and thank you for all you do and are!

They were very disappointing to us as I am currently disabled and spouse is disabled veteran…read more Disrespectful.

Get qoutes and require approval of work. They lack knowledge, charge for unauthorized services,…read morewithout consent and billing system is cut throat. Located in Gillette and don't care about community support.

Requested service online 11/4/23 They No Showed/cancelled…read more11/9/23, 11/10/23, 11/14/23, plus one I can't remember the date. Their customer service is abysmal. I needed them to come fix a sink that wouldn't drain in a renter's trailer. They took the job, but either didn't show up, or cancelled the day of, 4 times over a 3 week span. Horrible communication and no consideration for the customer. They called out of the blue on 11/20/23 and said they could go right then, so I said okay not wanting to miss out on them finally showing up, and set out to find the renters to let them know, but they were not in town, so I had to cancel and made an appointment for the next day. When they did finally show up on 11/21/23, whatever was stuck in the sink had been there for a month (really gross and I didn't realize the renters hadn't taken care of it another way) so the tech decided the conditions were too gross to do the job. He was there less than 15 minutes and did not fix the problem. I expected a bill for the 15 minutes, but was instead emailed an invoice for 1.5 hours time at $195. I emailed back and forth with them, explaining that they had the time wrong and that I would not pay that amount for what was done. I've been told that because the GPS says he was there for 1.5 hours that they are billing for 1.5 hours, period. I was also told that no matter what, their minimum charge is $135. I was not told this ahead of time, nor did I sign anything agreeing to this. So after almost a month of waiting and cancellations, with the sink never being fixed, they are charging $195 and adding interest. They do not care about the service they didn't provide and that they cancelled so many times, nor the fact that their tech was only there for 15 minutes. They will not adjust the bill. It's really hard to get any type of small job done in Buffalo because no one "has time", but as far as plumbing, don't use Powder River. Call Apex, Desmond, or one of the Scantlings and get on a wait list instead of getting screwed over.

They were pretty prompt with repairs both times we called . They charged for 2 hrs the first time…read morethey were here and were only here for 30 minutes. The second time we called Buffalo office they sent someone from Sheridan and charged a trip charge . Will be finding another company .

We've called on A+ twice to fix appliances, and both times Ralph did a great job. I'm reasonably…read morehandy and try to fix things myself first, but when I get to a point where I'm stumped, I'll call for backup. Ralph seems to have been doing this type of work forever and he knows his business. Last year he fixed our washing machine. This week it was our dishwasher. Both times he worked quickly, cleanly, and only did what was needed to get things fixed - he didn't do any unnecessary work or say we needed parts that we didn't need or anything like that. If there's a simple fix, he'll find it. If you have an appliance on the fritz, Ralph is the man.

Install plumbing for 4 new townhomes. The managed to be 1…read morefoot off on all sewage pipes in the concrete resulting in having to saw through all the concrete to relocate all sewer connections and then failed the pressure test. This led to 2 weeks delay in construction and a bill that was substantially higher than the bid. The case will likely go to Court. Extreme poor workmanship and worse communication!

I believe Rapp plumbing must have a Rap sheet somewhere for shady unpleasant and poorly done work!!…read more I hired Rapp to replace the washers on an older cast iron sink faucet. The repairman, Tyler was helpful but told me that he didn't have the right size washer so he left to find them. When he returned he installed the part. I tested the faucets and they were very difficult to turn but I agreed to give it time and see if they loosened up with use. Time has passed. The faucets now turn themselves back on they are so NOT fixed. I called Rapp multiple times and even requested they revisit this repair when I handed Dan the owner cash to pay for the repair. He never indicated that he wouldn't back up the work to my face and happily too the cash. Now 4 calls into getting this poor repair addressed I'm being told that it was explained to me that they couldn't fix the faucets and that I should just buy new ones which they can charge me to install. Seriously!!!! Now that they have been paid they don't back up the repair and went so far as to lie to me about what they told me. HELLO I was there! Dan who wasn't there tells me I was told they couldn't fix it. Does he have a microphone on his tech? What a shady unreputable way to do business. When there are so many good solid hard working service people out there I say RUN don't walk away from Rapp!!!!!!

We highly recommend Total Comfort for any of your Heating and Air Conditioning needs. They are…read moreprofessional, efficient, great quality of work and product. The whole team is friendly, courtious, prompt and a pleasure to have around.

Jason did a walk through for a radon mitigation system for my house. He was very knowledgeable and…read morefriendly and I immediately felt at ease. The technicians (Riley & Clayton) showed up on time and were very respectful. These young men worked extra hard to get my install done in 1 day. The install involved a basement and crawl space so it wasn't a walk in the park. They did a good job and picked up after the job was done. I can't speak highly enough of Total Comfort for the job they did for me and I wouldn't hesitate to call them for any of their services.