Most lovely Hotel!…read more I don't like to add reviews for Hotels, but this Hotel deserves 5 Stars. Clean, updated, quite, comfortable rooms with great views. Updated bathrooms. 2 Pools, 1 indoor and 1 outdoor infinity pools. Some of the best breakfast's we had, with a grand variety of breads, bread rolls, meats, fishes, fruits, pate's, etc. - Made to order breakfast was served hot, tasty and prepared with love. Check you the picture of my decaf Cappuccino. - The staff was very professional and friendly and we enjoyed a few nights at their bar, where they took utmost care of crafting drinks and drafting fresh beers to perfection. We had dinner one night in their restaurant and all of us were very very satisfied with the presentation, taste and variety. The local wines they offer are superb! It takes 10 minutes to walk to down town and the views from the hotel are wonderful. Wonderful Hotel and Restaurant!!!

Located on a ridge just outside the city center, this sunny boutique hotel is a former winemakers…read morevilla. Despite having just 36 rooms, there are a surprising amount of amenities including an indoor swimming pool. When we were there we had it to ourselves - extremely romantic as the staff lights big pillar candles and there's a view of the city through big glass doors. Our room was gorgeous - large, with a sitting area, lots of storage and a great bathroom with rainfall shower. Because its a bit outside the center, it's a 15 minute walk to the city proper for touring and dining. There is limited parking on site (maybe 10-12 spots). During the week dinner is served but on weekends, it's bar service only. If its sunny, there is a huge terrace overlooking Trier but it was chilly, so we sat in the comfy lounge. As can be expected, the wine list is full of local Moselle Valley treats at fair prices. Breakfast is included in your stay and includes homemade pâté, local cheeses and cooked eggs to order. Staff is young, enthusiastic and charming. I'd stay again in a heartbeat!

For all intents and purposes "the" destination meal of a trip to Germany, Victor's Fine Dining by…read moreChristian Bau will forever be remembered as the second Michelin 3* Restaurant walked out of, nearly four hours after sitting down and still with several plates to go as the staff largely ignored the solo American in favor of tables speaking German. 26 minutes *average* between courses, including Amuse and Course 1. Guest inquiries about technique or ingredients met by "I don't know" or "I'll find out" with no answer. Empty plates lingering on the table for nine minutes in a room with 1:3 ratio of servers to diners. Same scene repeated every course, such that kitchen could would never know if one table could benefit from faster pacing. And to cap it off, an e-mail to the restaurant explaining the issues entirely ignored. No matter how good the Food, and yes the Langoustine was stunning, there is simply no excuse for an experience so poor, and particularly not at this level or a cost of over 200€ after a quarter was sliced of the total for items skipped en route to better Restaurants.

Let's get one thing out of the way: the food here is very nice; one of the most interesting of…read moreGermany. However my experience there was ruined by exceptionally poor service. Here is what happened. My group was seated in a private alcove away from the main dining room. I noticed that there was a note on the table asking guests not to use cameras and flash. I asked our waiter whether they forbid guests to use cameras or take pictures with flash and I was told that as long as I did not use flash I was ok. The dinner went on and I took pictures with my compact camera. We were coming towards the end of dinner and as I was taking a picture of my dish, Daniel Kiowski, the sommelier, admonished me for using a camera, which has been on the table since I arrived. I explained to him that I was told I could by one of his colleagues. He asked which one. A few minutes later he came back and explained that the waiter I talked to was new and did not know what he was talking about. He then went on to giving me the reasons why the restaurant did not allow cameras: they were too big, people requested the light to be changed or they disturbed other guests. All of which he admitted I was not doing. I would totally understand his position had I not checked with the staff prior to taking pictures or I was bothering other guests. But here I was misinformed by the staff. I was in a separate room just among my friends annoying no one. We were nearing the end of the dinner. I have no idea why Mr Kiowski preferred to stick to his policy over customer satisfaction and letting the thing go. I have been to a lot of fine dining restaurants and this is the first time the waiting staff did not put the customer first. How do we say the customer is always right in German? I did complain back then to Yildiz Bau, the wife of the Chef, who was running the restaurant. She listened to me and just walked away. I was baffled by her carelessness. I recently shared this experience with Christian Bau and took a picture of his reply that I am posting. Obviously Chef Bau seems not too concerned about customer complaints and think they must come from bad customers. I expect this attitude from a corner restaurant but not a Michelin 3 star one.

My family and friends have visited here often over the years. Only 7 km from Trier, Germany's…read moreoldest city, and under 20 minutes to scenic Saarburg on the Saar River--both a 'must see'! There are amazing walks and views to discover. The restaurant and Landhaus are lovely and the chef is really superb! Try the Rieslings -- Artur the owner/vintner is a wealth of information and his wines are such a wonderful value (I always bring a case home). His charming wife runs the hotel side and speaks excellent English. They have several rooms that will accommodate multiple families or groups traveling together.

This hotel is like Fantasyland at Disney. Not because it is filled with screaming children and…read moreabsent-minded/jaded parents --it isn't--but because it is marvelously decorated and feels like an old castle or something. Exposed wood beams, stained glass, the place really gives off a great vibe. However, I am giving the hotel three stars to caution my fellow travelers. I'm giving it three stars because I am an idiot. Three stars because location is inconvenient for exploring Trier, and you should know that. There are bus links to the city, but I think it is quite a few stops from the city center. The hotel will gladly call you a taxi, which runs about 12 Euros or so to get into town, not a terrible cost, but it does take time away from sightseeing. Otherwise, if you're not looking to explore the city, or just looking for a romantic night out with your significant other, this place is great. The experience wasn't flawless, either. We had an excellent 4-course meal in the restaurant, but the breakfast, while robust, was lacking in service. It's damn near impossible to get a refill on your coffee, which is a shame because the coffee is, in my opinion delicious. It's real filter coffee, which is very hard to find in Europe, so have some, but don't expect a second cup.