I went to their store in Sao Paolo and they were the best in customer service and leather goods. I…read morehighly recommend them.

I have a hard time with Brechos (thirft stores) here in Sao Paulo. It seems that the ones I've…read morefound have cool vintage things, but a lot of this stuff won't sell, only rent it to you. What? That sounds crazy. I know, right? Glad I'm not the only one to think so. But since this particular shop is like the other shops I've gone in, I'll give it a 3 star. But if I was just rating it as a store, I'd give it a 1. Why would I want to buy some bracelet that's falling apart for 50r? No thanks. I'll just pick up some costume jewelry at 21 de Marco for 2r.

AMAZING service! On Monday, my laptop's hard drive failed, by Wednesday, I had a working computer…read more I had been in São Paulo for a only two weeks for research when my hard drive failed on my newer laptop (1). I kept trying to schedule an appointment with the Genius Bar at the one Apple Store in the city, but the site kept saying appointments could not be made. I called them as well, only to have to deal with an automated system over and over and be subjected to long hold times. I never had the opportunity to speak to a human being. Fortunately, my husband came to visit and was able to bring my older laptop (2) as backup. I sent laptop 1 back to the States with him and kept laptop 2. Then, just days after coming back from a research trip to Rio, the hard drive failed on laptop 2. You can imagine my panic. A friend of mine who was also in Sampa for research had recently visited FJR to have her computer fixed and sent me their info. I visited their Vila Madalena location on Monday afternoon, explained the problem, and was told they would run a diagnostics test to figure out what was going on and that it could take up to three working days, and one the problem was discovered that it could take up to two weeks to repair. I buckled myself up for what I thought would be a very long wait. The next day, I received information on the problem and a repair estimate, the latter of which was very reasonable considering i would need a new hard drive. I asked them about another type of hard drive (solid state...as the sensitivity of the regular hard drives were the source of my frequent hard drive failures while traveling), and they sent me information within minutes and a new cost estimate within the hour. I told them to proceed with the repairs using the latter hard drive and I got an email in less than 24 hours that my computer had been repaired and was ready for pickup. Their diagnostic and turnaround time was better than I've experienced for larger repairs at the Apple Stores in both (Chelsea) NYC and (Reston), VA...and that's saying a lot considering I have had good experiences with these Apple Stores! The guys at FJR are incredibly professional, helpful, communicative, and fast. I highly recommend them to anyone who needs service on their Apple products while here in São Paulo!

Shopping in Vila Madalena, you'd expect to find a myriad of stores that offer wares with the same…read moreindie and artistic tilt that the neighborhood represents. I've unfortunately come up empty in my quest to find amazing and affordable handmade items... that is until I came upon Sou Sou. This small jewelry boutique has a number of awesome (and awesomely priced) necklaces, rings, earrings, bracelets, and other accessories. In the back, they even have a small selection of women's clothing. The jewelry, particularly the necklaces, caught my attention. The handmade items have beautiful crystals incorporated. The kind of stuff you'd likely find Zoe Deschanel or Kate Hudson wearing. Gorgeous crystals, some big and bold and others delicately incorporated, on silver or gold chains. The neckware is an accent piece that goes great with a daytime white v-neck or beautiful evening gown. What's even cooler is that every crystal has an energy associated with it so it serves to enhance your fashion collection and personal aura! I walked out with 4 new necklaces, 2 for me and 2 as gifts!

I like shopping here because I enjoy Zaras style but I will say almost every time I go I encounter…read morea rude staff memeber, having full on conversations with coworkers while ignoring people trying to get into a dressing room, unwilling to grab a different size for you and mixing up your items with other customers clothes while you try on your maximum of 6 pieces. Not all employees are rude but I find the ones specifically in the dressing rooms not helpful and have terrible customer service.

Large selection of havaiana's!! The storefront is very cute, designed for pictures, and spacious…read more This location had a lot of charms to pick from. The sandals are very affordable. Lots of crew members on site to help with any questions.

Stopped here on the last day as we were told this store carries the most inventory. There was a…read moresecurity guard standing in the front. We saw many styles and absolutely disliked the fact that the salesgirl literally followed everywhere. She was probably just two feet away the entire time which we found annoying. Most of the staffs spoke some English and they accept credit cards. We have been to other stores and don't think this location carries more variety. We didn't buy anything here as we already bought six pairs from the mall the previous night. Stop by only when you are in the area!