I have been here several times and all were average. Today was the worst experience I've ever had at a nail salon. my tech seemed either sick or maybe hung over not sure. I asked him before we started if he could do a very, very simple heart outline on one of my nails he said yes he threw a menu on my lap and walked away for several came back, walked away again. Then asked which pedicure I wanted, I told him I didn't really care. I was just there for a good foot massage. And reiterated that I was there alone for the massage. The pedicure over an hour and maybe 10 minutes of that was any type of "massage ". I keep my nails trimmed and cleaned regularly, like I said I was there for the massage. He would stuck on one nail or two on each foot for 10 minutes or so, smaller, toenails, previously trimmed filed, absolutely no ingrowns, nothing. After that, he "massaged "my calves. I say that lightly it was just up and down movements repeatedly. Can you put some towels which I'm assuming we're supposed to be warm but they were cold. On my legs. Then he got the hot stones which were scolding and he proceeded to press those into my calves with the same repeated up and down motion. I don't even think he actually massaged or rubbed my feet. acrylic was also awful. He took a very long time trying to shape them. And they still ended up looking like. I have acrylic leftover product stuck to the underside of my nails on half my nails. He could not do outline of the heart I requested, and kept trying and applying more polish to retrace the original attempt. it looked terrible, so I asked if he could just fill in the that would look better. entire design and tried to start a new one. I stopped him and showed him even more simple heart outline. He was happy that I changed it thinking it would be easier I'm assuming. Even worse, my daughter could outline a heart better than this. I still paid in full and tipped him. But I will absolutely never be back, and make sure to steer any of my friends away from this place. read more