We were craving bison burgers and searched Yelp for the "best buffalo burger near me." Parker Garage came up, so we checked out their menu and called to order two bison burgers to go.
The burgers were perfectly cooked, and the sweet potato and truffle fries were delicious. However, we ran into an issue with the pricing. The menu listed the $22 price as including cheese and fries, but we were charged an extra $6 for these items.
I called and spoke with the hostess who took our order. She wasn't sure why we were charged extra, so she consulted a server and manager and was told there wasn't anything they could do. I then asked to speak with a manager directly, who eventually agreed to refund $2 for the cheese charge but couldn't refund the fries. We were frustrated because the additional cost for the fries wasn't mentioned when we ordered--we were simply asked which type of fries we wanted. Had we known about the extra charge, we wouldn't have ordered them.
That said, the food was excellent, the menu looks enticing, and the restaurant interior seems inviting. Despite this hiccup, I'd still like to give Parker Garage another try in the future. read more