I've been to this Cafe Zupas location a few times as it's near my house. It's always pretty clean and well-lit on the interior. The interior is pretty narrow near the line for ordering but opens up in the dining area. You start by entering the line to place your order (salad & sandwich station followed by soup and dessert station). They make your salad and sandwich after being ordered and you can customize as your wish.
*Nut allergy warning* - This place is not safeguarded for those with nut allergies. One of the most egregious displays is their nut bin containers for adding nuts to the salads is behind all of the other veggies and salad toppings, and at a full arms reach for the employees, thus very easy to drop nuts in the other bins and cross-contaminate
The soups are all pre-made in a big container that always has that congealed film on top until stirred up. They typically have 9 soups available (8 permanent and 1 seasonal). Right now the seasonal is the Pumpkin chorizo and it's amazing, so I highly suggest it. They took away my favorite soup- the roasted red pepper and lobster. Hopefully they bring it back as most of their other soups are more bland.
The meals come with a roll and a chocolate dipped strawberry. They also come with a pretty heavy price tag for what you're getting. My wife got the honey bacon club and the sandwich was 90% bread with a thin slice of ham and non-visible bacon. It couldn't cost them more than $1 but it's $8.19, close to the price of a fully loaded 6" sub sandwich anywhere else.
They have a coke fountain and some custom honey-sweetened drinks. None of the drinks impressed me. I typically just get a water cup as soda doesn't pair well with the soups and salads.
Overall this place is average for the money. Some of their soups are pretty tasty but the sandwiches and salads are very ordinary for a lofty price. read more