I didn't expect this tobe so sprawling!!! Good gosh! I have been to the Manchester number, that has the same glorious big wire bins of fabric perweight. You need time and patience, and it is a bit of a hobby shop with much of the printed cotton and the like, but the are some treats if you dig. Excellent haberdashery, coffee shop on site, decent parking, little barns of yarn and wool, it's impressive to say the least. The main reason I am giving them five stars is because of the sheer excellence of their customer service. I called around several places trying to track down a rush stock of crin/horsehair braid. I rang stoke first, who I know used to stock the stuff, and they directed me to here, I chatted, they checked, they had, and reserved the stuff for me, knowing that I was still ringing round as emergency wedding dress help, they offered rushed posting, all sorts, but with me needing it same day it resulted in a sunny Saturday drive. They recognised my voice from the phone, were kind, cheerful and helpful, absolutely lovely ladies, and meant that one of my best friends could finish her beautiful wedding dress. read more