We were beyond disappointed with our inspection by this company. They missed massive issues that is currently costing us thousands of dollars to fix which we would have demanded the sellers repair had we known. Out the gate, Bill comes off very condescending to women and would only send written communication to my husband despite myself being the purchaser. That said, he downplayed a massive issue in our basement stating on the phone and in his report a "small amount" of mildew found around outlets in an unfinished basement. It was the entire floor to ceiling on multiple walls. Nothing mentioned in the report about sagging trim work in the garage, rotted beams, rusted through garage door track and mildew on garage walls. When we discussed this will Bill after we occupied the home, Bill downplayed the cost to repair this and claimed to not have noticed the nauseating stench in the garage. We had to replace the entire garage door, the tracks, rip out drywall, remove siding, repair flashing, and replace a wooden beam as it was full of mold and permeating the entire garage and home with a smell so strong you could smell it through the walls and into the home. Bill said he would come out and meet with my husband and I to review this concern but never responded with a day or time he could make himself available. Shortly after occupancy, we turn on our yard irrigation system only to find Bills crew had punctured a hole in one of the irrigation lines while using a septic probe to find the septic tank. We messaged Bill yet again asking him to send someone to fix it. Complete silence from Bill. We eventually had to pay a company to come repair the issue costing us more money. Bill's septic report recommended we pump the septic one year from occupancy. We didn't make it 2 months and septic started to back up. The company that pumped the septic stated it was "severely overdue" to be pumped and we were lucky we didn't have more severe issues. I could go on and on. For spending as much as we did on our home, we certainly were not prepared to drop over $6000 on issues missed or downplayed by this company. As purchasers from hours away, we relied on this inspection to make decisions on purchase price and negotiate repairs. Bills inspection is easily double the cost of other inspectors I've used, has poor response and will talk down to you. Avoid at all costs read more