These guys blow at snow removal. There's no way around it, no sugar coating it. From these other reviews, it seems Acres Group mostly holds contracts with HOAs like they do for my townhome. They must be the cheapest, because no one would want to hire them based on the quality of the work they do. If it snows overnight, they'll show up around 4PM the next day to start clearing snow. I've left for work with my driveway unplowed and returned home to find it still not plowed. Rather than using a skid loader to pull snow away from garage doors, they just take their pickup trucks and drive sideways across multiple driveways, ripping up grass in between all the way down to bare mud. Every spring the grass is not just dead, it's gone, and the lawn needs to be re-seeded. This is probably intentional, because then they get to charge for that work too. They might have a couple guys make a half-hearted attempt at shoveling, but they still don't come close to actually clearing driveways or sidewalks. I've attached photos that show the job they did. You can see the thick layer of ice they left behind. I had to follow up with a shovel not ten minutes after they left. Sometimes if there's a lot of snow, they decide they don't even have to try to clear the sidewalks. Pictures attached, all from the 2018-2019 winter season. read more