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From Kayla's review
Sep 20, 2024
PLEASE SAFE YOURSELF FROM THE MISERY AND SAVE YOURSELF THE MONEY!!! DO NOT BUY A CAR FROM HERE!! THEY ARE TERRIBLE!! This is the worst car dealership I've ever been to, my fiancé bought me a car in April not even a month of us having the car, the car had issues. We had to keep taking the car back-and-forth to the point where they kept the car for a full month and Mercedes had given me rentals. Eventually, the transmission blew completely out in the cost of it was $14,000, when the car itself was already $19,000. So now we are out of a car after we just bought it and didn't even have it for six months. Thank God he had gap insurance on it but he was still out of $6000 he put towards that car. We are just now getting the gap insurance check TODAY!!! (September 20th) that was supposed to be $3000 but instead, we're getting $2300. Not only did they sell us a LEMON, but we were short on the refund check and received it after 90+ days. This dealership does not care about you. They are just trying to sell you a car, after they sell you a car trust me they will not give a fuck about you. They won't answer your calls and if they do, they will lie and say that they'll calling you back and you won't hear from them until you reach back out and harass them. This dealership is by far the worst Dealership they have the worst customer service the people in the office answer the phones are extremely rude and extremely short with you and aren't empathetic about anyone. I don't know how they have a four star rating on Google, but it's a damn lie and I'm telling you please BEWARE!!! After my fiancé had already bought a car from them, he was in their office one day and seen a woman crying telling him not to buy cars from them (after he didn't already bought it) because she was so in distressed because her car kept having issues and she kept having to get her car serviced but NEVER FULLY FIXED. These people are making lives worse than what it already is in this terrible economy. Please again save yourself the misery. After these people show you a car they do not care about you and if you read this review and still proceeded to buy from them, you will see what I mean afterwards!!! I hope whoever is reading has a blessed day! read more

