I came here 01/06/2023, mind you I've been to amazing lash studio before and never had a problem up until 02/2022 took a year break then came back. I've also been elsewhere and NEVER had issues however when I went into the Woodbridge location I ended up with my left eye essentially shut and have to take steroids now. Prior to my appointment I spoke with the lash tech explaining last time I went to Manassas I had an issue which she said was never written, and I proceeded to show her pictures where she stated "I've never had this issue I'll use sensitive glue and you should be good. KEYWORD "Should" However the next day I started to notice things going wrong with my eyes especially the left side of my face... I could NOT see, it was burning & itching on top of being completely swollen. I've been trying to reach "Gladis" as "Kamala" stated Gladis was the only one who could help me. However today claimed she could help me then stated bc I had informed them of the issues prior she could not help me only Gladis or "Kara" EVEN THOUGH THIS WAS NEVER PUT ON MY RECORD UNTIL I HAD INFORMED OF THEM PROVING THAT THEY HIDE ANY CUSTOMER ISSUES. I paid $240 before tip for a full set and would like a refund however keep getting passed around after I was required to go to urgent care and be put on STEROIDS? FOR A WEEK? FOR "EXCESSIVE AMOUNT OF GLUE" Had to call out of work FOR TWO DAYS. Yet "Kamala" claims that essentially it is my problem not theirs and cannot give anymore info due to the fact that the lash tech has worked there for a year and has had exceptional training supposedly. I got a false guarantee with nothing on my record on top of that. I never had any issues with Cassidy when she worked there all of a sudden I do? Weird. I keep getting told "I'll get a call back" however have not heard back. So just a warning here for anyone prior! read more