I am so happy I found Arhaus!! (recommended by a friend) I went to the Danbury location and Mimi helped me. From the beginning, it was pretty smooth-considering covid delaying shipping. Mimi was helpful and knew her stuff but best of all was in continual contact with me making sure I was aware of delays and shipping dates. She was so helpful and really made sure we knew what was going on. We got our sectional and I feel bad for all of us who had to wait months and months but honestly it was so worth the wait!!! I love Arhaus quality. I also have to shout-out to Mimi cuz I am pretty demanding and I made changes after I ordered the couch. Not to mention I was doing all of this remotely. I am glad she was my sales associate considering all of the other reviews I have read, and that this is a very large expense for me. read more