Less than 4 months after updating out countertops, we noticed issues with the installation. I contacted Armex to correct the issues and have been met with nothing but unprofessionalism and a complete disregard for my time/money. This company has shown that they have no integrity and no desire to assist their customers once they have your money. I have been blown off for weeks before even getting an appointment time to come perform repairs. When they did respond, the "only time" they had available was over a month away. I agreed, the day came and went with no one showing up or calling/communicating in any way that they would not show. I AGAIN had to contact them (twice) to even get a response and which was so pathetic that I was insulted enough to leave bad reviews everywhere I can think of. (advised 'last minute decisions based on no gas'- yet no call or correspondence until I initiate? come onnnn.) See my photos showing email dates and responses. Also, it's worth noting that the day of the installation I have on security camera footage that they broke my outdoor step leading up to my front door by resting the stone countertop on it. No one informed me of the damage they did, instead the owner Cristian and his worker just set the piece back on with a dollop of silicone-- which nearly anyone can tell you will not hold brick onto brick. So of course it fell off again after they left and I checked my camera to see what transpired. How little do you respect your customer to not even advise of damage you caused to their home? At this point I would rather just pay another respectable company to come repair the shotty countertop they installed, I don't even want these people near my home again. read more