TL;DR: Underwhelming. Go if you must, avoid if you can. Beware of hidden fees. ***Ambiance*** I would describe the ambiance as controlled chaotic. They have a dining area of around 20-25 tables with options for a table-for-four and booths. Tables are right next to each other and they are not well-separated. In case the conversation at your table is not going that exciting, you will have multiple options to hear the conversation of nearby tables. ***Staff and server*** The check-in staff was friendly. There were multiple tables available, and we were seated right away. But the service was slow. From sitting down to the first appearance of the menus took 15 minutes. 10 minutes more for the chips and salsa and an additional 10 minutes for the arrival of drinks. The server was polite. I would describe the service as utilitarian. ***Drinks*** We ordered margaritas, and they were sub-par. Frozen sweet puddle with an aftertaste of alcohol. The azterica was saved because of the presence of the inverted coronita (see pic). I was determined not to let a stingy bartender ruin our evening, so I ordered a shot of tequila to compensate for the absence of tequila in the margarita. ***Food*** The food was a mixture of hits and misses. Their latest addition to the menu is taco birria, and it was good. Although, one person at our table found it to be lacking enough meat in it (and I concur). [For an exceptional taco birria, see my review (and pics) on Beer Authority at NYC] Queso fundido was a bait-and-switch. All queso and no meat. Everyone at our table dug and dug and dug that bowl of queso for that elusive chorizo, and none of us found it! ***Hidden Fees**** What made that queso fundido even worse was that it was served without any chips. When we asked for the chips, our server got them for us. However, when the check came, the charge for extra chips ($1.5) was tagged on it (see pic). Apparently, chips are considered *extra* if you order queso fundido. The server never mentioned that requesting either chips or a small cup of sour cream would cost an additional amount. I am ok with paying more for customization. However, the policy of not disclosing it upfront is rather annoying. If you have already ordered a dip, charging extra for chips is beyond appalling. ***Overall*** It was an underwhelming experience. The warmth and delight of Mexican cuisine that they claim to serve are not reflected in the hospitality and service of this place. If I were to choose a single word to describe this place, it would be "functional". Go if you must, but avoid if you can. read more