We hired BackBreakers NW July 2024 to partially pack a household of furniture and move it into storage in Burlington 124 miles away. The packing crew was quick, courteous and seemed competent. But later after seeing how a different BackBreakers crew unloaded and packed things the next day, I decided I would not use them to move my things into a house a year later. Particularly unnerving was the unwrapped TV set on the floor 3 feet from the door, lamp shades on top of glass lamp shades without any padding in between. I had not traveled the distance to supervise the unpacking at storage. My error.
July 2025 I hired a different company to move items from storage into a home, and they discovered that a leg of an irreplaceable antique desk have been broken when it was placed into storage. I will need to hire a woodworker to repair the desk leg. Also lamp shades in a box were glass to glass without any padding around them. Two leather recliners have long-lasting indentations them from nesting upside down. In a box clearky marked "pictures" was the cookware top I'd been looking for a month. One particularly expensive original piece of art in frame was not wrapped at all and the frame set leaning against a wall in storage. Totally unacceptable. I do not recommend this company. read more