preface this by saying I didn't know they were coming. Alliance Appliance did not notify me the microwave was received and that they were delivering it. 9:51 Marshall, Driver for Barlow Delivery left voicemail will be here in 30 or so. 10:24 Driver left voicemail I had 10 min to open gate. at 10:30 I saw Voicemails, no truck so I called Appliance Appliances, they said the driver is on is way to another delivery, literally 6 min after call and could not turn around. I don't carry my phone around waiting for a call, had I known they were coming I would have. Note there is a gate he could have walked through and walked 30 ft to my condo unit and ask for the gate code. I have heat intolerance resulting from MS. I don't use my oven as it heats the kitchen and the weather is getting warmer by the day. based on his voicemails and my call logs, he literally was 5 min from my house. what kind of customer service is this. read more