Edit: added 2 stars for Steve reaching out. I really do love Bartolotti's pizza so we will be giving them another chance and trying out the Uni location. I'm heartbroken to say that this not the Bartolotti's of old. The brick and mortar Bartolotti's in Springfield has closed so we of course can running over to the food truck. We live in a rural area and drive 25 miles in to get pizza and Bartolotti's in Springfield was my favorite go to pizza place. Even though sometimes a woman who worked there was rude and hung up when we tried to place an order to pick up. We would go in anyway and order and wait. It was worth it! Back to the pizza we got today from the food truck on Friendly Street. They were out of ricotta and basil, there's a store across the street... just saying... so we changed our order from the Bianca All White pizza, my personal favorite to Bruschetta pizza and a pepperoni. We walked across the street to get ricotta so I could add my own if wanted at home. I have some basil plants at home so that's covered also. We get our pizzas and take them home. I look when we get home and apparently they for some ricotta and put it on the substitute pizza... okay, fine. That's not the issue. The issue is the pizza crust looks undercooked and the other cheeses, mozzarella and ? look plastic like they have started to cut corners and are using cheap cheese. Breaks my heart because Barolotti's truly was THE BEST PIZZA in Eugene. Steve, I hope you get things sorted out. I will probably give you another chance for the love of the pizza! And then I'll update my review read more