Being a Chicago Native where there are several of these stores. I stop in "here and there" on my lunch break. Customer service is hit and miss. They talk to me as if I'm lost. I usually buy Hot food to go, But today I ordered what seemed to be a turkey bacon on jalapeno bagel. No bagels, gave me a couple of bread options, only to get the most stale marble bread they had. I can't help but LOL! Do better and treat people how you want to be treated read more