If I could give 0 stars I would. If I knew my cat was going to die due to who ever spayed my cat I would have never gotten her fixed here. I dropped her off to get a simple spay done and was told she was clear for surgery since she was in good health. She was only a year and a half old. I went to go pick up my cat at the time I was told and the moment I saw her I knew something was wrong.. she didn't look good. I brought her home and she looked very weak and didn't want to drink or eat. I know some cats may not eat or drink after the surgery but this was different. She had no life in her. I immediately took her to the emergency room at a different clinic called (VEG in San Ramon) btw, go there if you ever need help with your animals they're amazing. But I took her there and they found that she had internal bleeding that spread to her lungs which made fluid build up. She had to stay two nights in the emergency room with so many needles pricking her and tubes through out her body. She even needed to be in a oxygen tank because she couldn't breathe. I stayed there two nights by her side just to watch her die. I thought "Berkeley humane" they want to "spay the bay" must be nice. Nope. Got the exact opposite. My cat died. And I'm left with heart ache and a 4K bill from trying to save her life.. I even called them to ask for help and I was told I'd get a call back from the vet there and never received one. This is horrible. My poor Lovely Bones... I can't stop crying. UPDATE: This is appalling, Not only was I not contacted at all during Lovely Bones death you now portray you did everything in your power to help me and my grief. This HAPPENED TO MY CAT. Not yours. I was the one by her side for almost 3 nights, crying, heart broken watching her die from your facilities practice while you and your "vet" were never to be herd from or found. When someone is dying in the hospital, do you talk to other doctors or do you talk to the family of the person dying... Your money you gave me did nothing for me. The fact that you have to announce that you paid me a measly two thousand dollars in the loss and devastation of my cat is incredibly heart breaking. I didn't sue you because I wanted to lay my cat in peace and you're right, I couldn't now because we didn't do a necromancy! The fact that you're assuring everyone on Yelp that this may never happen again when there are documents that you sign stating if your pet dies is horrible Also, you'll always keep Lovely Bones in your heart?? You don't care about my cat.. that was MY baby. This continues to be the worst thing that has ever happened to me. So traumatizing even by the words of your business owner. I will always say bad things about your facility. And I will keep spreading awareness of what happened to my baby in your care. Bye. read more