Long overdue - Review of Beyond Wax Studio (2021 experience) In April 2021, I scheduled a consultation with professional stylist Kandice Burley at Beyond Wax Studio. I explained I was interested in extensions for my upcoming wedding on April 24th. Because I had previously ordered clip-in extensions from BetterLength Hair with no issues, I specifically asked Kandice to review the company and give me her professional opinion on both the hair quality and which type of extension would be best for my hair type, since I wanted something more permanent this time. Kandice looked over my hair and the BetterLength website, told me the company was fine to order from, and advised that I could do either micro-beads or tape-ins. Based on her professional approval, I proceeded. Unfortunately, the hair from BetterLength was falsely advertised -- it was supposed to be 100% human hair, but it was not -- and micro-beads were not suitable for my hair type. The combination of poor hair quality and the wrong method caused so much damage that I had to cut off my hair following my wedding ceremony, before the reception. When I returned to the salon seeking some kind of resolution, the owner, Teneka, was dismissive, unempathetic, and unprofessional. She told me I should have had my hair done by an "ethnic stylist" (the stylist who worked on me was Caucasian, and I am mixed). At no point was this ever mentioned beforehand, and the comment was both inappropriate and offensive. She also spoke about her own employee, Kandice, in a very unprofessional manner rather than taking responsibility as the owner. She offered no accountability, refused to give me a refund, and when I said I would leave a review, she accused me of "threatening her" and even raised her voice at me. This experience was not only disappointing, it was exhausting and traumatic. I even contacted a lawyer given the severity of what happened, but was unable to receive help. What should have been a joyful preparation for my wedding became a painful and stressful ordeal. The lack of accountability, the refusal to refund, the offensive comment, the unprofessional way she spoke of her own employee, and the hostile response were unacceptable. For these reasons, I cannot recommend Beyond Wax Studio or doing business with Teneka. read more