Went in mid-day and while I remember this store being well maintained a few years back, today I was disappointed. In the fish section, they have what has to be 20+ Axolotls in the same tank. Many of them are missing limbs, or in the process of regenerating them. One had nothing but a single tiny stump. None of the fish had any sort of description as to how large they got, what tank size would be required, or if they were semi aggressive or community fish. If the excuse is 'people should do their research first', as someone who's worked in pet stores previously, I can tell you they certainly will not. The rodent section has extremely small habitats for the sales animals. Multiple enclosures for sale on the floor were much better suited to the 3+ hamsters that were crammed into a cage the size of a shoebox, some without wheels. When asked about the rodents sold, employees knew minimal or incorrect information. While the turtle setups were all nicely taken care of and well filtered, almost every other reptile tank in the section had things wrong with it. Most commonly, the drinking and bathing water was either empty or in desperate need of a change. Tree frogs tanks with empty water bowls? Painted shells and only 1 inch of sand in the Hermit Crab tank that had no salt water and fresh water baths? A Leopard Gecko in with 4 Bearded Dragons and a Uromastyx? Two ball pythons in the same tiny enclosure? Tarantulas in small cups with no hides under bright UV lights? My friend and I watched employees put a live mouse in with a ball python who wasn't hungry and then LEAVE him there with it. They left the room, and when we walked by 15 minutes later, he was still in there with that live mouse (for those unaware, mice are very capable of biting a snake out of fear if the snake doesn't immediately go for dinner). One of the chinchillas on display had large scabs on its ears, which is usually an indicator for mites. Sure, the aquarium and decor selection is great, but the animals really need to be better looked after! read more