I've seen some not-so-great reviews for this Bigfoot Java location, and honestly... I can't imagine why.
I stop in here semi-regularly, especially during the workweek. I've been trying to cut back on how often I go to Starbucks--not for health reasons, but because coffee is ridiculously expensive--and this spot has become one of my go-tos instead.
The baristas here are wonderful. Truly. They're friendly, patient, and incredibly accommodating. And if I'm being completely honest, I'm kind of a pain as a customer. I rarely order directly off the menu. Sometimes I order a special and tweak it a lot, other times I explain my Starbucks order and ask them to recreate it. I throw out substitutions, ask for sugar-free options, dairy-free alternatives--you name it.
Despite all that, they're always kind, never rushed, and they always have me taste the drink before I leave to make sure I like it and see if I want anything adjusted. That level of care really stands out.
One of my recent visits really stuck with me. I ordered something similar to a brown sugar oat milk shaken espresso with cold foam. With all my mid-drink changes (sugar-free, dairy-free, etc.), the barista accidentally forgot the cold foam. I pointed it out and told her it was totally fine--I just wanted to make sure I wasn't charged for it. She insisted on fixing it anyway because that's what I ordered, even though I was completely okay without it. That kind of customer service goes a long way.
Every drink I've had here has been great, and the people working this stand are consistently kind and accommodating. I'll absolutely continue coming here and recommending this location. read more