2.5 Stars. We booked the FULL SERVICE FLORAL DESIGN + EVENT STYLING My wedding was beautiful. I loved all the colors and all the flower selections. However,Breesa and her team did not fulfill several items on my contract and left a huge mess for the hotel staff to clean. My husband and I did not receive what we ordered and paid for. The arrangements on our wedding day did not look anything close to what Breesa presented to us at the mock up. Breesa and her team seemed rushed on the day of our wedding and the end product showed it. My coordinator spoke with one of her staff members, and they were complaining and said they didn't have enough help. My coordinator tried calling Breesa during cocktail hour to figure out why 7 of the tables had absolutely no flowers and Breesa was nowhere to be found. I was informed that Breesa and her team left such a mess setting up/tearing down- that the entire housekeeping team at Alila was called to help clean up after them. Below is a list of all the things that Breesa and her design team did NOT fulfill, and for the record, this wasn't their first time at Alila Marea. 1. Illusion Arch-in the contract we had asked for symmetrical arches, close and curved, but not touching; we were given pillars. We had a very detailed discussion on what my husband and I were expecting. We even included pictures. Also, there appeared to be dried stems of flowers and leaves that my coordinator had to remove so they wouldn't be in the photos. Filler flowers: I had made it very clear to Bressa from day one that I ABSOLUTELY DID NOT want any carnations in any of my installations. Of course, there were carnations. 2. 7 Vignette gatherings for guest tables with candles and bud vases. This was the BIGGEST disappointment and embarrassment! They looked NOTHING like the mock up. Where was the collection of glassware and floral vases? As you can see in the pictures, the mock up had way more bud vases and loose flowers arranged in a circle. The guest tables had only 3 bud vases. I was so embarrassed and fuming when I saw these tables. 3. 6 Elevated centerpieces. She didn't even have the centerpiece made at our mock-up. I trusted Breesa and I didn't think she would let me down. Three of the six arrangements were very sparse. I expected the arrangements to have more colors and flowers, clusters of flowers; it was all greenery. These were the same arrangements that were used to line the aisle for the ceremony. Breesa's excuse was that she needed more time post-ceremony to rearrange these arrangements. These arrangements should have been ready the day before or the morning of. They shouldn't need a touch up prior to their move from the ceremony site to the ballroom. 4. Charger plates-my full package service allowed me to use Breesa's chargers. She had written in the contract to bring 130 plates. We were short 7 plates and my coordinator had to scramble and use the hotel's serving plates as Charger plates. My coordinator and her team had to help Breesa unload the Charger plates and wash them because Breesa didn't bring enough help with her. 5. Escort card seating display. It was missing an entire shelf of bud vases and the flowers that were used appeared to be wilted. The edges of the wallpaper were sticking out and it just looked overall very messy. I arrived at the hotel at 230pm and the ceremony was supposed to start at 4pm and you could see BDH just scrambling to wallpaper the boards. After the wedding, I had asked my coordinator to speak with Breesa about what happened. Breesa refused to speak with my coordinator and would only communicate with me. I was on my honeymoon and out of the country with spotty service so was unable to call Breesa. When I emailed her the list of my complaints and asked for an explanation I was only given excuses and blame on everyone else but her/her team. I did ask for a partial refund since the goods I paid for were not delivered in full- and was met with a resounding NO. Breesa and her team at Blooms Design House are true artists with an exceptional eye for beauty; however, the business, timing and accountability needs improvement. read more