So today, 8/31/2024, gas price is listed at $2.99.
I don't think much about it, fill up, and come home (30 minutes away). When logging my receipt, I notice that I was charged almost $50, and take a closer look and see that I was charged for "super" gas at $3.99 per gallon, a whopping $1 higher than advertised.
I have been putting gas in my car for over 20 years and know how to press the "regular" button.
I called the station to find out if I'm imagining things. This was my conversation:
"Hi, how much is your gas, regular grade?"
"2.99"
"How about your premium grade?"
""3.39"
"Oh, I think your machine is faulty. I was charged $3.99"
"no, that can't happen."
"Um, I'm looking at the receipt. Can you check?"
"How much does it say, total?"
"$49.76"
"Oh, you put in the super grade, $3.99"
"I put the regular grade. And you just told me the premium grade was $3.39?"
"Yes, the premium is 3.39, but the mid grade is 3.99."
"Your mid grade is more expensive than the premium?"
"yes. You just put in the wrong gas."
So I should have looked at this while pumping, I guess, though I never felt the need to do so in all my 20 years of driving. It is "possible" that I put in the wrong gas - the MEDIUM grade that is MORE EXPENSIVE than the PREMIUM grade and called "super" on the receipt. But I really feel like this was more of a scam/shady business practice than me choosing the wrong gas grade. It just isn't the type of mistake that's so easy to make, and the price points for the grades all just don't fall into place. (Thank you fellow yelper for a picture of their gas pump - their gas grades are called "regular, silver, ultimate". They don't even have "super" which is listed on my receipt. Which is also the mid grade and more expensive than their premium.)
It's too bad that the gas station is 30 minutes away and not worth the drive. It's also too bad that my faith in BP and honest business practices has been tattered and from now on I will have to be looking at my receipt and pump more diligently. What a shame. read more