I was planning to have an oil change today because it was the only day that me and my husband had a chance to do so since we are so busy working and and dealing with kids. I tried to call the phone, no answer. Then I went through their website and there was two options to book an appointment. It's either a brake inspection or an oil change. So I chose oil change for 4:30PM so I booked to it and I was hoping that this would be out of our plate as soon as possible. I went inside and saw the guy in the front and he was on the phone so I politely waited. As he hanged he did greeted me and ask if I needed assistance I said yes I booked through online for an appointment and he said he didn't see any appointment through his computer. He also said they don't do oil change after 9a to 10a (even though online they had option got afternoons) So I told him I understand then We did had a small talk and I even told him it's from a friend, and he doesn't know about cars cuz he is young so me and and my husband didn't have a clue what type of oil it is and the vehicle didn't have any owner's manual. So he offered to take a look of it. So we went out side it's was pretty warm for me and my kids and we stayed out there because I thought it was a quick look. Suddenly when he opened the hood he got a phone called and answered it I thought it was maybe a business talk so I politely waited as he is checking my oil and opened the cap of my oil tank while taking to phone then suddenly as I hear him chatting through phone it didn't sounded like a business talk anymore. Then his partner walked outside at the same time I was dealing with my kids as I watch and waited then next thing I knew he was still on the phone and walked inside with his parter and waited outside and it's pretty warm outside with my kids waiting for the mechanic. After 15 minutes or 20 minutes I decided to close my things for my oil and closed my hood and then left. I had to call my husband about it, asking if I should patiently stay and he say just leave and so I did. We were both upset and we both agreed we're not coming back ever again. I wanted to give this place a try but these guys blew it. We're not coming back. read more