I could not recommend the team at Caliber Collision in Dublin more wholeheartedly!
We were side swiped during a hit and run on the freeway on Valentine's Day. Our 2 and 4 year old kids were with us. Needless to say, we were shaken by the situation. When I called Caliber Colission to see about fixing the damage to our car, Felisa was the first person I interacted with. She was kind and supportive. She even helped guide through part of the insurance process with her depth of experience. Felisa provided timely updates through text and was always happy to answer any questions along the way.
I ended up visiting with the manager, Matt, while I was there. He was down to Earth and said he had years of experience being a mechanic himself before becoming a manager. His skill shined through when I called to ask about a rattling sound after my car was repaired. He genuinely wanted to figure out the cause of the noise. He thought it could be an obscure nut in the trunk often left out during one of the contracted tire alignments. He was right!
My car ended up back in this great team's care two days after I got it back from the first repair. Rear ended at a red light! Of course this all happened while there were several other storms going on in life at the same time. Without a second's thought, I called Felisa. Thanks to Felisa's exceptional communication and care they got my care back to me the same day!! They even thoroughly washed and detailed the inside of my car after the repair!
Again, I am highly recommending this team. They are all down to Earth and genuinely care, which is hard to find sometimes these days! Hopefully we won't need to see them again anytime soon, but it feels so nice to know they are there if we do. read more