Usually, you hear horror stories about people working at the Post Office. They're rude to customers, provide bad service, etc. Granted, many postal workers may be overworked, but that's still no excuse for bad customer service, in any industry. The people who work at this branch however, are fantastic! I'm one of those guys that likes to online shop. Like, A LOT. But, since I'm usually out and about during the day (working, volunteering, or Yelping ;-) ), I'm usually never home when the mail delivery person shows up, meaning that I often have to go to the post office to pick things up (which kind of defeats the purpose of home delivery, in my opinion, but what can you do?). Since this is the outlet designated to me (as I live in the area), I'm often here at least once every week or two. It's gotten to the point where I just have to stand in line and as soon as the staff see me, they know I'm probably there for a pick-up, and most likely for multiple packages at a time. I have received nothing but great service here. It's gotten to the point where I've arrived so often to pick up things that the various staff now know me by name, but even before then, the staff working here were always courteous to me and others. This is a stand-alone (i.e. not built within a store) branch located within Marlbourough Mall, and their hours are Monday to Saturday, 10 a.m. to 5:30 p.m. While I'm happy that they have service on the weekend, my only complaint is that they shut down at 5:30 during weekdays. Due to work and other volunteer commitments elsewhere in the city, sometimes I just can't make it back in time for the cutoff, yet the mall is usually open until 9 p.m. I really wish they'd close at 7 or 7:30 p.m. or ideally, at mall close as well. But that's really my only beef with the place. It's a government run facility after all, and they may not have much of a choice. It may be a weird establishment to write a review on, but if you live in the area or need access to some kind of mail service through Canada Post, this is a great outlet to use. read more