Low value and chintzy earns Captain D's my "NOT Recommended" designation.
I recognize that this location just recently opened, but the employees were clearly overwhelmed and under trained. At lunch time I would expect adequate staffing, especially immediately after their grand opening. This restaurant's food service fell well short of expectations.
The food was poor quality at premium prices. The fish fillets tasted similar to Long John Silvers, but at a fraction of the size. The hush puppies were traditional. Unfortunately, I can't find anything complimentary to say about anything else. The stuffed crab was tiny and pasty. The shrimps were shrimpy, as in small, and over cooked. The fried okra was soggy, and the corn on the cob looked like it may have been cooked last week. But, none of that gets under my skin as quickly as doling out ketchup a few tiny squeeze packages at a time as though it's a rare and valuable commodity. It's a freakin condiment for pete's sake! To top it all off, I had one order made to go, and we found out much later that it wasn't made correctly.
The ambiance is a smart and clean fast food restaurant with limited seating. It appears to seat maybe 25 customers. As cramped as the dining area is, it appears that the service and kitchen area is even worse. I'm not sure what they were trying to accomplish by restricting the footprint like that.
So, my experience at Captain D's fell well short of a earning my recommendation and continued patronage. In my opinion the word "chintzy" best describes every aspect of this restaurant. read more