I've visited the Hilltop Bonchon a handful of times since it opened in November 2022 and the vibe is laid back, laid back to the point where, as a customer, you may find yourself checking your watch multiple times. One thing this location has going for it over the Norfolk Bonchon is that parking is readily available. When I originally pulled up, there was such ample parking that I felt like taking up 2 or 3 spots. You don't have to worry about parking at all - something I have to account for whenever I'd visit downtown Norfolk. Upon entering, their venue is roomy. The bar alone looks bigger than the entirety of the Norfolk Bonchon (not really, but Norfolk is small) and there are plenty of tables, seats and TVs. Based on the setup, this would be an ideal place to watch a game while eating some fantastic fried chicken. Service is maybe this Bonchon's biggest hurdle. The quality of service, based on my experience, has been hit and miss. Often times, the most you'll be doing is waiting as I've experienced employees who are new, don't move with any urgency, and/or simply don't listen. During one visit, our server was still in training when they decided to let her help us by herself. That resulted in us receiving incorrect orders, and something as simple as refills went unfulfilled for long periods of time. When her trainer took over, things went more smoothly, but the damage was done. To balance that out, I dined by myself one Sunday afternoon and there was only 1 server on the floor. That server was on top of things - he knew the menu, offered and explained the menu, and helped me throughout, even hooking up silent refills. That was an excellent experience, good enough to keep this Bonchon within my Hilltop rotation. Combined with 1 or 2 solid visits, this Bonchon is overall good to go. I will still stick with the notion that service is inconsistent, but at the same time I haven't seen a single employee twice (meaning turnover here is high). Final note - it's never been busy during any of my visits, so I don't know how well they're doing here. Mind you, I've never come in on a Friday or Saturday night but I fear that this Bonchon might not make it long term. Regardless, their chicken is excellent (albeit pricey). Thank you, Bonchon! JV 3.5 stars read more