We contacted Chermak when our bathrooms were destroyed during a massive water leak in our home and we were dealing with a huge insurance claim. We were initially recommended to a few contractors that specialized in restoration from leaks but started to feel uncomfortable with the process and like they were all trying to take advantage of us via the insurance claim. A neighborhood Facebook group pointed us to Chermak with consistent reports of them having great service, but also a fair price and staying on time and on budget. I was quickly connected to Angel the project manager and she was able to come out to our house that week for an inspection. She immediately built trust with us and showed a genuine care for wanting to get us back into our home (we had been out already for 3 months). We trusted our gut and quickly got to work with Angel and Chermak and getting the ball rolling on the scope of work to be done and approved by our insurance company. And to risk the obvious pun here, Angel was an Angel, there's no way this would have gone how it did without her, for all that she manages and does she's very efficient and good at her job and really absorbs a lot of the stress and difficulty that is common to this kind of work. She also was very reasonable with us in not upselling, offering suggestions where things could be easier or money better spent, which helped with our trust. Fast forward to the working starting EARLY (which was a good thing) and not only completing on time but even a week EARLY than what was planned, so exciting for us. Kim from the design team helped us get our plans together for the bathrooms to achieve what we really wanted out of them and set the plans in place. Tyler was our GC for the 8 weeks of restoration and I selfishly don't want to tell everyone how good he is because then everyone will want him. We were concerned about having so many people in our home and around our stuff, but he so quickly made us feel comfortable and was adopted into the family. He also really listened to us and understood our wants, needs and particular requests as the bathrooms were constructed, he knew it was important to us things be done the right way and was willing to take the time to see it through. He's also just an all-around good dude and we miss having him here. I've given many referrals since our job wrapped to other prospective clients for Chermak and we intend to hire them again when it's time to remodel our kitchen. Our job was not without any issues but they were determined to do the right thing and see us be happy with the end result, which is a really great experience in this kind of arrangement. Customer service goes a long way and is often worth paying for and we are so happy with our new bathrooms. Thank you Chermak team! read more