This place was great when it first opened with the new owner Luanne. Don't get me wrong she's sweet, all the ladies are. But the quality of work isn't so great. I began with acrylics and started going natural with my nails, as they grew out to the length I wanted. The day Before leaving for vacation (Christmas Day) I went in knowing what I wanted and Luanne delivered. The next day my tip came right off. I was so frustrated I just filed my nail down to the length of the acrylic. I got my nails done on vacation and they were PERFECT! On Friday (1.15) I got my nails done. All natural just gel color and 2 designs. But the next day my nails began to turn a light shade of black. I couldn't stand it. So I called her up to see how to fix it. I made an appointment with Luanne. I ended up with a new color (keeping the design) and a new bill. The new color wasn't even close to the sample color on the nail wheel. I told her it wasn't even close to the pink I wanted she insisted that was the color. Already frustrated for being bounced around from lady to lady, I just wanted to get out of there. She said "No" to punching my nail card (the one they give you for coming often) I asked why and she simply said "no" I told her "but I paid for a service" she said "no cause it was only $10 next time she will punch it" I paid and walked out. I've come to the place all the time. She's kept the "grand opening" sign up since October. I know it attracts customers but you get what you pay for. Prices are great but the work isn't. I've brought my mom and sister for nail and wax services. I'm a loyal customer. I'm very disappointed in the service I received. I will be looking for another place to go to. *****UPDATE**** Well now my new color that she charges me for has peeled off and turning black. I've gotten my nails since I was 17 and this has never happened! I'm so mad! Gel nail polish isn't suppose to chip, fade, etc. I already found a new place to try out :) read more