Just because you are may be a decent mechanic doesn't make you a decent person-
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Yes I will go ahead and leave a bad review because after 3 years of being a truly loyal customer you have shown what an absolute unprofessional, rude and careless mechanic and individual you are. Tuesday Sept. 12th I clearly wrote you a text with a picture of my flat tire and rim to and asked you to PLEASE NOT scratch my rims, I had them installed 2 years ago and to this date I had no scratches on them, until you decided to ignore my text and perform a service you were not equipped to do.
Thursday 14th, you call my car is ready and return my rim that you worked on, is not only scratched in 4 places but has actual damage where metal is gouged out and missing from what I can only presume is damage inflicted by the incorrect machine u used to change my tire.
You should have been a professional and informed me that you didn't have the right tools to perform the job, instead you ruined my property and when I contacted you 3 times regarding this you dismissed my 2 texts by NEVER responding and when I called, you didn't let me get a word in and displayed the worst manners by being rude, speaking over me and dismissing my grievance about you damaging my property, even though I had warned you before you did the work. In the call after your rude display, you did offer to have it buffed out, I accepted by texting you and yet you never responded to make that happen.
If you want a careless mechanic that won't own up to ruining your property and rudely dismisses your valid concerns, then Chips Auto is the place for you!
Chip, you behaved like an awful human being, even knowing you are in the wrong, may life treat you as poorly as you treat your customers and their property. read more