This is by far, the best birthday party we've ever had for one of our kids. The staff was over the top amazing. For starters, we booked the VIP party which gives your party a private party before the facility even opens!! I never even knew this option existed. From the moment we walked in, every employee catered to our every need. I will never do a party any other way than this. Worth every penny. Erin was our coordinator and I can't tell you how unbelievably nice and helpful she was. We had a total of 14 kids and 9 adults. The kids were constantly making comments about how much fun they were having and the adults even got in on the fun! The food was out exactly when they said it would be and was hot and fresh. Every employee was as pleasant and helpful as the next. I really didn't expect this type of service from a Chuck E Cheese honestly. Never really had bad service at a Chuck E. Cheese but I'm more used to rushed, and non-personable staff at these establishments. I had two parents already planning their first ever Chuck E. Cheese parties for their kids based solely on this experience. Thank you to the GM who caked out to speak with us regarding our experience. You can tell that the employees at the Springfield, MO Chuck E Cheese care about their facility and the experiences of their patrons. Thank you for such a great experience. read more