







5 of 8
From Julie's review
Mar 28, 2013
My sister and visited this little shop on Monday after one of her check-ups. She is due in August but is trying to get an idea of what kinds of things she'd like to get for the baby. The store itself is darling, and I can see why my grandmothers and aunts and cousins like it so much. I apologize in advance for the ensuing rant. The shop itself is (at least) four star, but the experience was more like a two. The woman working there (who I imagine is an owner or at the very least a manager) was on the phone the entire time we were in there, about 20 minutes, talking to someone about her sales and how they stacked up to last year. Really? You have a pregnant woman and her sister in the store you could be talking to, selling to, doting on. You could talk to her about her registry. You could ask her if she has any questions, concerns. But instead, your customers just heard one side of a conversation about money, sales, numbers. What a customer service disaster. Maybe it was just because we weren't regulars? But how did she know we wouldn't become regulars? We probably didn't look like Oaktree money, but as this will be my parents' first grandchild, and my brother and my first foray into aunt/uncle territory, I imagine no cost will be spared on this baby. By the by, it's on sleepy Main Street Edmond. I have a hard time imagining that there aren't long spans of time when that place is completely empty of customers, just perfect for lengthy conversations about the private details of the coffers of ye old Cinnamon Bears, which I'm polite enough not to post specifics of here. I also took about ten pictures while we were in there. Not exactly a 'secret' that I might be some sort of reviewer. Maybe she didn't even notice? Honestly, it would have been less offensive if it had been a high school girl talking to her friends about the weekend; but a shopkeeper invested enough to know what sales were last year should know enough to have those conversations in private. read more

