Ambience. A Service. B Price. Estimates. A The parking area was filled with cars and I parked in street. When I walked in to the spacious front area all I had to do was make contact with one of the Six reps sitting behind desks and was immediately helped. What's with the fountain in the middle of the room? I requested a certain person as I was referred by my insurance company but wasn't able to get him. Also, I had filled out a form online this weekend while they were closed and mentioned this to the rep. But still had to fill out form again and no mention or callback from the Internet contact form. What good was that Internet form? Anyway, I filled out a basic info form and waited 20 mins before one of the other person behind the desk asked where my car was and would give the estimate. She was good explaining the damage was minor and options of what I could do on my own i.e. Touch up paint and cleaning or wax car. My estimate for my minor scratches would entail replacing the whole bumper for over $530. I decided to live with it. Overall, it took me 30 mins to get my estimate for a non busy 9:30 am walk in. read more