I hate to be the one to write a bad review, but I just want people to know what they're going to be walking into. Maybe it was because I came in around 5pm, and in the morning time it's a bit more clean but here was my bad experience. It was my first time trying at this location on 5/25/24, i walked in and it was an absolute mess. Very small area and I always wanted to try it but after seeing the inside and way my ice cream was made, I will never be coming here again. When I came in, I ordered the peanut butter cup perfection. I came in with two other people who ordered their own ice cream, and we had ordered three to go for my family at home. So a total of six ice cream's. There was no one behind us waiting in line or anyone in front of us that just had ordered. There were two families in the creamery already eating, so there was no need to rush in the first place. Oh and three people working. I had this young boy take care of my order and my first reaction was why he was not wearing a hairnet with his long brown hair hanging below his shoulders, if not a hairnet why not it pulled back. That is very unsanitary to me, the other two young ladies working did in fact have their hair pulled up and back. Another thing that made the experience not pleasant was the fact that my ice cream that he was blending together, he scooped it into the chocolate covered waffle bowl, and seconds later it fell on the counter like where they have their stuff leaned against the glass not on the actual ice cream mixing area. Me being me, I didn't have the guts to ask him to remake it, but I honestly felt uncomfortable eating it after it had fell in an area where they had their supplies or whatever they had. I don't know if they had other food or toppings or if there's hair or dirt. I have no idea what's behind there so the fact that it fell over there and then he just scooped it right back into the bowl thinking I wouldn't notice is what disturbed me. Again there was no one behind us, and he was only taking care of my order so he could've just thrown that away and easily remade it after he knew it fell, and decided to still scoop it back into the bowl. Lastly, I wanted the chocolate covered waffle bowl and the young lady said that we didn't have any so I said that the cone was fine, when the young gentleman who was taking care of my order put it in the bowl. I thought they didn't have any of the bowls, so when I saw it, I was excited, but when i bit into it at home, it was the stalest piece of chocolate covered waffle I had ever tasted in my whole entire life. I was hesitant and worried that maybe he gave me one of the sample display waffle bowls instead of a fresh waffle bowl. Unclean area, unclean countertop, where you pay and receive your ice cream, drippings and stains and rims of ice cream everywhere. Overall, not a great experience, I will not be coming back here again. read more