I went to computer concepts when I first moved to Everett. My review is belated but truthful with helpful information to those who can relate to what I needed done or are simply considering this business for the services they provide. I bought a pretty nice XPS 8950 Dell Desktop from Costco. Out of the box it's a 12th Gen Intel(R) Core(TM) i7-12700 2.10GHz processor. With 32GB of installed RAM and a RTX 3060 Ti video card, it's not a bad workhorse computer but definitely not as good as a custom build. And one of its drawbacks aside from having the dell-specific motherboard and limited PSU was its terrible case and pathetic fans. I wasn't happy with the factory supplied Air CPU cooler, so went on a quest to find the best Air Cooler I could fit in the 8950 chassis. The cooler height is the biggest problem, you have to stay under about 145mm otherwise you cant fit the side cover back on. In the end, I found the Be Quiet Dark Rock TF2 to not only fit, but it offers significantly better cooling for both the K and non-K CPU's. However, this cooler may still be a bit small for the i9-12900K, but still better than the Air Cooler from Dell. Computer concepts helped me make it happen. Charles was very helpful and accommodating to me because I had limited options with my DELL. He also warned me that I would have the BIOS error every cold start up with my computer but I just need to hit control alt, delete and it bypasses that to the login page. Which I do that everyday and it's no problem. Computer concepts provided good customer service and I ended up installing a 1Terabyte Hard drive as well as the 2 fans and CPU cooler and the labor was very reasonable. Check out my photos of the invoice, texting with Charles about my plans for the Dell and of my computer. I also included a video of me bypassing the BIOS error and the fan noise. Temps are nice and low now even when playing Red Dead Redemption 2. Thank you guys! Compared to the computer places I used to go to in San Diego, it was great having you work on my computer. And I will be back! Happy New Year!!!! read more