Long story short: they damaged our consigned furniture and were mean to us when we pointed out the damage.
The detailed story:
The staff at Congeries were pleasant to work with when I consigned a TH Robsjohn Gibbings table and chair set. I dropped off our furniture under the impression it would be cared for and placed to sell on the showroom floor.
Now the story turns dark. After 3 months I ran into a friend who deals in antiquities. When I told him I had consigned a table and chairs to Congeries, he grimaced. "Have you looked at their contract?" He said. He warned me others have had a bad experience and to be careful.
So my wife went over there to check things out. Our table was in a back storage area jammed against a bunch of furniture. A table placed on top of our table, with the legs of the other table digging scratches into our table! (see photos attached) The chairs were pressed in so hard that impressions were permanently marked in the upholstery.
My wife complained the furniture was being damaged, and I called a store clerk to ask for the table to be moved and cared for. I received a call the next day that the owner was terminating our contract and we could come pick up our stuff.
The next week I went to pick up the chairs first. We had originally brought vinyl and felt pads with the set to protect the table top. I asked where they were. 2 of the 4 were handed to me completely damaged. I pointed out they were destroyed and the clerk stated there had been a flood in the back room. I asked if there is any compensation, like store credit and I was curtly told, "did you read your contract? We are not liable for any damage." No apology. No offer of anything to remedy the situation, just the vibe of "get your stuff and get out of here." Wow!
So I do a truck load of chairs and come back an hour later with my wife to load the table and it has been moved, and when it was moved it was jammed up against the corner of an other table, making a mark! Amazing! Were they trying to be mean to us? Incredible.
Will never do business with them again. If you have something of value, don't consign it to them. read more