Cornerstone Roofing replaced a shared fence between my neighbor and I. The day they started the fence should have been an indication of how the project was going to go. Without ever asking, the contractor pulled his truck and trailer right up into my lawn, over irrigation lines without a care. They showed up with the wrong materials. They had brought 8' pockets and 2x6 rot board when the spec called for 6' pockets and a 2x10 rot board. The plan was to do certain sections to keep the 6 pet dogs enclosed in their respective yards during the project. That plan never happened. They completely disregarded the entire plan, tore down the entire fence and kept promising the fence would be back together by end of day. End of day came and they hadn't even finished setting all the posts. I had to get out a roll of temporary fencing and install it myself at 10:00pm at night to make sure our dogs couldn't escape when let out. The next day, we expressed concern that they were dry pouring the bags of concrete. We were told that was fine. I called Sakrete, the manufacturer and was told that that was absolutely not ok and the concrete will not mix. Advised the PM of the situation and was reassured it wouldn't be a problem. After the first section was started, I had to explain that the way they were building the fence was not going to work. the pickets and rot board would be in two different planes and the pickets would not sit on top of the rot board correctly. That issue was somewhat addressed but is later an issue with the way they attempted to correct. The contractor then showed up with a framing nailer and 3" nails attempting to nail in 1/2" pickets and a 1.5" framing member which would leave hundreds of nails protruding on the back side and we were told they would just bend over the nail heads with a hammer. I said absolutely not. They agreed to get the proper length nails. They then showed up with a mini hobbies compressor used for air brushing to run a pneumatic framing nail gun. I offed my portable compressor for them to use because they would be there for days nailing pickets while the compressor tried to repressurize after every nail. They finally finished the fence. I had reservations about the appearance and quality immediately. Less than two weeks had passed and the boards were beginning to warp. Pickets were missing nails. I reached out to Kiel and was told that he would look at it. Week after week i reached out to Kiel asking what the status was. I advised the issues were getting worse and worse. The nails were beginning to rust and streak the pickets. I decided to drive a test probe into the concrete and found the concrete hasn't cured as we expected. Kiel has not communicated one bit about what the plan is and just keeps deferring week after week. One week ago, he finally sent out another subcontractor to review and his verbal response was he recommends the fence be rebuilt from scratch and he would speak with Kiel for further instructions. Kiel has yet to communicate what he intends to do to correct these issues. Week after week, more issues pop up, the wood continues to warp, improper hardware is rusting and pulling out with ease. The fence isn't even two months old yet. I have spoken with Kiel via telephone and exchanged several emails to no avail. read more