In November, 2018 Couch Brick Pavers installed approximately 300 Square Feet of Flagstone thin pavers on my front porch & adjacent sidewalk. In February of 2019, they were coming loose and Couch reinstalled them. This year I hired a mason to have several others reinstalled that also were loose. Since then, it appears the majority of the pavers on front porch are loose and need to be reinstalled. I have contacted Couch Brick Pavers thru their website contact form twice and also called them & left a detailed message twice - all without even the common courtesy of a return call. These pavers have been down only 5 years and if they'd been properly installed would still be solidly in place. In contrast, not even one of the 900 Square Feet of thin pavers installed in my pool/patio area in 2012 by another company has loosened. Obviously Couch did a poor installation and they don't stand behind their work. 5/29/24 As an addendum to my prior review of Couch Brick Pavers, I'd like to add that Larry Couch sent a crew of four this morning to remedy prior problems I have had. If diligence counts for anything, these pavers should be trouble-free for many years to come. The crew reinstalled those that were loose, totally removed & reinstalled an area that wasn't level with the driveway & that could cause a fall, and finally re-sanded the entire job. They left absolutely no mess behind and the pavers look brand new - thank you, Couch Brick Pavers, for standing behind your work! read more