Very disappointed and frankly very upset. I will not be returning here. I am not one to go out and get manicures, having only gotten a grand total of 2 in my entire life (one in high school and one for my wedding). I have never had a pedicure. My friend convinced me to go out and get both as a fun adventure this weekend saying I would love the experience. First, the pedicure. The woman who worked on my feet was extremely rough and the experience was actually painful. I expressed I was in pain but she did nothing to change what she was doing or to help alleviate my pain. I looked at my feet to realize my toes were bleeding where she had been attempting to remove the cuticles. The lady had done nothing to stop the bleeding or tend to the wound, and she never put on gloves at any point considering she was now dealing with blood. She had me putting my feet, while bleeding, back into the water and I think the worst part is that they do not change this water between customers so later on a girl came in and soaked in her feet in the same water my bleeding feet had been in. Moving on to the manicure, things did not get any better. I was again in pain (something never experienced before during my other manicures) and she made a very half hearted attempt at filing my nails. Several of them are crooked and were not cut or filed at all. After she caused my fingers to start bleeding she asked me to pay before completing the manicure, something I was very uncomfortable with but agreed to in hopes to get me out of the store quickly. After paying she began to paint my nails, and I had to stop her and show her that one of my fingers was bleeding because she was about to paint over the blood that was on my nail. She removed the blood from my nail with acetone which was extremely painful to a fresh injury. It was also at this point that I noticed she was getting blood on the brush used to distribute the nail polish and then putting it back in the bottle. I did not have a pleasant or enjoyable experience and I consider this $40 absolutely and utterly wasted. I could have done a better job at home and I would not have injuries to show for it. read more