I purchased a rim and tire package from company including wheel locks and ceramic coating on 1/26/2023 in the total amount of $2,072.31. Expected delivery was 2/13/2023, actually delivery wasn't until 5/22/2023. I ordered the wheels early on as other business started that they didn't have these wheels in stock and because I previously ordered wheels for another personal vehicle of mine from custom offsets as well as referred friends and coworkers I used them again to purchase rims for me classic truck. My classic truck was put in the bodyshop to have a full body and paint restoration which took longer than expected. I received my wheels and left them in the original package in my basement as to not have them get dirty or damaged as to perserve them until my project was completed and ready to install my wheels. Upon opening in October of 2024 to have the paint color matched up to do airbrushing on my truck to match the wheels I noticed that the lip of that particular wheel was damaged from when the tire was mounted onto the rim. I contacted the company via email which they responded to send pics and check the other wheels as to come up with a resolution, upon opening the other wheels another wheel was damaged as well as 2 wheel weights had fallen off the other front wheel as well. This company says they have a quality control inspection, orders sent out in perfect condition, but 2 of my wheels were noticeable damaged, packaged and sent out anyway. But due to their policy they will not honor a resolution other than me trying to resell them on marketplace which would then be less value for brand new wheels that had not even been installed on my vehicle and I'd still be losing out. I spent $257.50 to have a mobile company repair the wheels and I want to be reimbursed that amount along with the $20 to have the other wheel that 2 wheel weights fell off in the packaging rebalanced as well. If they preform a so called quality inspection before shipping orders that is supposed to be sent in perfect condition my wheels should have never been packaged and sent out in this condition after spending $2,072.31 and waiting 5 months to receive me order. After spending this amount of money you would think a company would take pride in protecting your order and makikg sure that it is in perfect condition before shipping and not try to use their policy as an excuse to not be be held accountable for their mistake. I should not have to spend more money to have my order repaired after spending that amount of money for something I had already paid to have done. read more