Recently, my fiancé and I came to Cycle Tech with the tire on his bike. All my fiancé asked was to have the tube replaced, and nothing more. We had dropped off his tire around 11 A.M, not hearing anything for the next 5 hours from either of the two men working at the shop. We called around 4:40 P.M only to find out they were JUST going to work on my fiancé's tire, and less than ten minutes later they called my finance back, letting him know he was "missing his spline." We informed my fiancé's brother, who was paying for this (he even told the younger guy there that he wasn't paying at pickup. That someone else would be paying). He was confused, and we all went to pick up his tire. We had already found it weird neither one of the two guys working could explain shit to us. They couldn't explain over the phone or in person. The only thing they had said to my fiancé's brother was "if the wheel is like that, then the other part that connects to it should be damage as well too" (Drive Shaft) but when we had removed the wheel, we checked EVERYTHING, and it was not SHAVED DOWN the way they told us. We took the wheel at 11 A.M in good condition. Nothing was wrong. The normal wear and tear we have seen. But when we got back to the wheel, the "spline" in question was shaved off and damage. These guys half assed a job because they were irresponsible and lost track of time. They fucked up a part of the wheel needed. They mentioned buying the part from them or eBay. Don't come to this establishment. They won't own up to their mistakes. They find ways to scam and make a paycheck. And if you leave a bad review they might call you and try to guilt-trip you to take it down. Trust me. They got time to call and throw a tantrum for shit service they give. But they won't fix your bikes. They'll only mess them up instead of doing their job. As shown in the photos the Drive Shaft is perfectly fine and the other part of it is mess up (Hub Clutch) which they fucked it up. read more