I am a local Walnut resident. Yesterday evening, I was looking into studios that offer Pilates closer to where my child goes to school, to possibly enjoy workouts during school hours instead of going home for 1.5hrs. I did a general Google search, "Walnut Pilates Studio near me." A flyer for DanceCapades presented itself, as shown below. The screenshot, dated Yesterday 9/14 5:33pm. Stating all their correct contact information and prices including a package price. They were closed, and waited to contact them this morning, to ask what times they had available.
I called this morning just before 9am. Spoke with Alice, and communicated my schedule and then through texts, confirmed a date and time. I filled out their waiver, and setup an account. Following all of this, she then stated the price at $65/session. I replied with the ADVERTISEMENT and agreed to pay for the price stated. (Mind you, beyond the 4x special offer sessions, the price is stated at $60. I also agreed to pay 1 month in full if the availability for 3x weekly sessions were available, just to secure those spots.) This is a difference of $5.
Alice proceeded to accuse me of altering her own flyer to include prices. Stating she had no idea where I FOUND this flyer, and to include pricing that is incorrect.
She is not aware that False Advertising is Fraud, Illegal and overall Terrible Business practices. Especially to refuse accountability and then blame the Advertising on her customers.
I stated that I will be reporting this to the City of Walnut. I'm heading to City Hall now.
Terrible. read more